Sophie Brosnahan
Auckland ,Devonport
Summary
Energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Worker
Cotton On Group
11.2022 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
Subway Sandwich Artist
Subway
05.2023 - 10.2023
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Cafe Worker
Vauxhall Cafe
02.2021 - 12.2022
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Maintained clean and attractive product displays to entice customer purchases.
Education
Bachelor of Arts - Social Work
Otago University
Dunedin 11-2028
Skills
- Patience and Empathy
- Reliability and punctuality
- Display Maintenance
- Point of sale systems
- Hospitality and accommodation
- Friendly and Helpful
- Customer Service
- Adaptable and Flexible
Certification
- Red Cross first aid certificate, Comprehensive course August 2022
Timeline
Subway Sandwich Artist
Subway
05.2023 - 10.2023
Retail Worker
Cotton On Group
11.2022 - Current
Cafe Worker
Vauxhall Cafe
02.2021 - 12.2022
Bachelor of Arts - Social Work
Otago University
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