Sophie Clark

working as a front of house employee at a local cafe full time to support my studies

• I got repeat business through my friendly personable interactions and problem-solving thinking when issues or concerns came about. I was fairly well known by all the regulars at Brother Cafe because I always made an effort to remember their names, orders or just simply asking how their days been so far.
• Boosted overall efficiency by training new staff members and always having good relationships with everyone.
• Ensured smooth flow of service during busy periods by effectively managing large orders, reservations and seating arrangements.
• Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
• Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service. Always working towards creating the attitude towards being "one big team".
• Worked and set up the events held at Brother effortlessly.

• picked stock according to sheet orders/prepared them for transport.