Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Collier

Hamilton

Summary

I am a driven and independent young professional, . My 4 years in hospitality has gained me a strong work ethic, excellent communication skills, a passion for delivering exceptional customer service. seeking to apply these skills in a new challenging role.

Overview

4
4
years of professional experience

Work History

Waitperson

Mr Pickles Bar and Eatery
09.2024 - Current
  • Provided support during special events hosted at the restaurant, working closely with event planners and catering teams to deliver exceptional service.
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.

Waitperson

Rockit Kitchen
02.2021 - 09.2024
  • Delivered friendly and professional customer service in a fast paced environment
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Managed cash handling responsibilities, including processing payments, balancing tills and preforming accurate cash-ups and the end of shift.
  • Responsible for ordering and managing drink stock, maintaining appropriate levels and ensuring freshness and availability

Education

NCEA Lvl 1 -

Raglan Area School

Skills

  • Strong multitasking
  • Salesmanship
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Quality control

Timeline

Waitperson

Mr Pickles Bar and Eatery
09.2024 - Current

Waitperson

Rockit Kitchen
02.2021 - 09.2024

NCEA Lvl 1 -

Raglan Area School

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Sophie Collier