Sophie Culverwell

Auckland,AUK

Summary

Mature, responsible, and trustworthy 17-year-old. A hardworking, outgoing, people person who is dedicated and enthusiastic. Able to work very well in a group and also great individually. Looking for a part-time job and am willing to give anything a go. Biggest skill is having a positive attitude towards anything and everything.

Overview

years of professional experience

Work History

Events /Hospitality Worker

Function Staff

, Auckland

04.2021 - Current

Established unique service goals to each venue to provide constant and excellent service.
Kept server areas clean and stocked to increase efficiency while working tables.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Waitress

Hello Friends + Allies

, Auckland

04.2021 - 01.2022

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset tables to keep dining room and work areas clean.

Education

Studying NCEA Level 3

Saint Kentigern College

Pakuranga, AUK

Skills

Collaborative
Strong work ethic
Efficient
Detail orientated

Bubbly & positive personality
Handling pressure
Proficiency in hospitality systems

Personal Interests

Inner health and beauty
Fitness
Creative baking
Passionate about animals
Creating garments
Fashion (& shopping)
Child care

Timeline