Sophie Helliwell
Auckland,Titirangi
Summary
Driven and dynamic Sales Assistant with proven expertise in customer engagement and sales enhancement, demonstrated at Lovisa and Jay Jays-Casual. Excelled in cash handling and fostering team cooperation, achieving consistent sales targets. Skilled in creating positive customer experiences, significantly contributing to team success and maintaining high service standards. Committed to providing excellent customer service, organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Assistant
Lovisa
04.2023 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Assistant
Jay Jays- Casual
10.2022 - 03.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Childcare Provider
Buzz Club
11.2022 - 12.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Education
Bachelor of Arts - History
Victoria University of Wellington
Wellington, NZ11.2026
High School Diploma -
Marist College
MOUNT ALBERT, NZ11.2023
Skills
Cash Handling
Goal-Oriented
Stock management
Sales expertise
Cash Register Operation
Point of sale operation
Friendly and Helpful
Team Cooperation
Positive Customer Engagement
Fashion
I have always had an interest in fashion and clothing.
Certification
- Babysitting and childcare, Plunket - 2019
- Barista, Gateway - 2022
Timeline
Sales Assistant
Lovisa
04.2023 - 01.2024
Childcare Provider
Buzz Club
11.2022 - 12.2022
Sales Assistant
Jay Jays- Casual
10.2022 - 03.2023
Bachelor of Arts - History
Victoria University of Wellington
High School Diploma -
Marist College
Similar Profiles
Saliha GhulamiSaliha Ghulami
Team Member at LovisaTeam Member at Lovisa
Bella OakleyBella Oakley
Team Stylist at LovisaTeam Stylist at Lovisa
ANUSHKA PARABANUSHKA PARAB
Planning Coordinator at LovisaPlanning Coordinator at Lovisa