Sophie Hunter
Christchurch,CAN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
1
1
year of professional experience
Work History
Part Time
McDonalds
Marchlands , Christchurch
02.2023 - 10.2023
- Answered incoming calls and responded to customer inquiries in a professional manner.
- Greeted visitors and directed them to the appropriate personnel.
- Created purchase orders for various vendors as requested by management team.
- Worked as a crew trainer for new staff members
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Villa Maria College
Christchurch 12-2023
Skills
- Health Code Compliance
- Drive-Thru Operations
- Customer Engagement
- Order Management
- Customer Service
- Verbal and Written Communication
- Crew Leadership
- Performance Improvement
- Cleaning
- Taking Orders
- Initiative and Self-Motivation
- Flexible Schedule
- Time Management
- Cash Handling
- Valid Driver's License
- Safety Awareness
- Complex Problem-Solving
- Quality Control Checks
Accomplishments
- NCEA Level 1, 2 and 3
- New Zealand drivers license
- Level 3 endorsement in Design / Art
Timeline
Part Time
McDonalds
02.2023 - 10.2023
High School Diploma -
Villa Maria College
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