- Road Trips
- Personal Development and Self-Improvement
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Strategy Games
- Music
- Playing at the local Badminton club, playing in different teams with a range of players
Sophie Jarvis
Alexandra
Summary
Dynamic Front of House Employee with a strong work ethic and proven customer service skills at Tin Goose Cafe. Recognized for enhancing guest experiences through effective problem-solving and adaptability. Proficient in safe food handling and menu memorization, consistently ensuring high-quality service and operational efficiency during peak hours.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Tin Goose Cafe
05.2024 - 10.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Adapted quickly to changing priorities during peak service hours, ensuring smooth operations.
- Performed closing duties diligently, ensuring the restaurant was ready for optimal operations the next day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Completed milkshakes and ice cream desserts for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Supported inventory management by tracking stock levels and placing orders as needed.
Front of House Employee
Sushi Cafe Alexandra
11.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Delivered exceptional dining experiences by accommodating special dietary requests or modifications to sushi rolls as needed.
- Prepared high-quality rice balls, sashimi and chicken boxes, ensuring my hands were both clean and sanitised before handling any food.
- Placed catering orders while communicating clearly with the customer and kitchen staff.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities throughout the shift.
Education
No Degree -
Dunstan Highschool
Alexandra, NZSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Punctuality and reliability
- Opening and closing procedures
- Adaptability and flexibility
- Time management
- Stocking and replenishment
- Safe food handling
- Menu memorization
- Coffee and tea service
Interests
Timeline
Front of House Employee
Tin Goose Cafe
05.2024 - 10.2025
Front of House Employee
Sushi Cafe Alexandra
11.2022 - 06.2024
No Degree -
Dunstan Highschool