Sophie Kennett
Christchurch,CAN
Summary
I am a customer based store manager offering 3 years of experience in various roles looking to expand my horizons and experience through opportunities to grow. I am a very driven, organized and work oriented person by nature and am a viable option and a open minded fast paced eager learner. I thrive to create relationship and sales building teams and an enjoyable team working enviroments.
Overview
2
2
years of professional experience
Work History
Store Manager
Subway
Bishopdale, Christchurch
03.2023 - Current
- Conduct daily store operations, including opening and closing procedures, cash handling, and paperwork.
- Monitored inventory levels and placed orders to restock shelves accordingly.
- Established customer service standards and monitored staff compliance with our health and safety and store guidelines.
- Recruited, trained and supervised new employees whilst also managing our general staff ie organizing the store schedule and any staff complaints or sick calls and filling shifts appropriately.
- Delivered excellent customer service and adhered to our company standard practices.
- Manage day to day and closing of the stores weekly paperwork ie Inventory, invoices, banking, reconciliation, schedules/timesheets, orders and wastages working with our POS system to manage our stores overall count and percentages for the week and balancing.
Retail Assistant
Peter Timbs Butchery
Bishopdale, Christchurch
10.2022 - 03.2023
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Assisted customers with product selection, answered queries and provided advice.
- Processed payments using cash register and credit card machines,
- Stocked and packaged up store products to ensure all information was correct.
- Assisted in setting up promotional displays, signage and window displays.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
Supervisor
Subway
Papanui, Christchurch
01.2022 - 10.2022
- Provided excellent customer service in a fast paced and challenging environment day to day,
- Ran shifts providing sufficient training of new staff and cash and till control.
- Conducted the daily store open and closing procedures including cash handling, stock counts, ordering and cleaning.
- Trouble shooted any instore and over the phone issues within the store.
- Worked to create an enjoyable and efficient team based work environment everyday.
Education
Level 3 Study And Career Preparation - Medicine (Pre-Medicine)
Ara Institute
Christchurch, NZ06-2021
Skills
- Staff Training
- Inventory Cycle Counts
- Bank Deposit Procedures
- Excellent and fine tuned customer service skills
- Store Cleaning
- Paperwork completion
- Ability and willingness to run a whole store alone
- Fast learner and drive to be the best
- Organized
- Reliable and always on time
Languages
Te Reo
Limited
Timeline
Store Manager
Subway
03.2023 - Current
Retail Assistant
Peter Timbs Butchery
10.2022 - 03.2023
Supervisor
Subway
01.2022 - 10.2022
Level 3 Study And Career Preparation - Medicine (Pre-Medicine)
Ara Institute
Similar Profiles
Gabrielle DowlingGabrielle Dowling
Team Lead at SubwayTeam Lead at Subway
LIYA MAMMACHANLIYA MAMMACHAN
Sandwich Artist at SubwaySandwich Artist at Subway
Adriana JohnsonAdriana Johnson
Sandwich Artist - Full Time + 2IC at SubwaySandwich Artist - Full Time + 2IC at Subway