Sophie Leaver

• I work with the service to provide a strategic viewpoint and education based on my lived experience.
• I get to work in an amazing group to help make the mental health and addiction services better for everyone in them.
• Communicate well and efficiently in a team environment.
• Identifies and addresses mental health challenges in order to support and advocate for everyone accessing mental health and addiction services.
• Attend face to face monthly meetings and give input on arising topics.

• Worked with primary school aged children from five to thirteen years.
  
• Assisted in the day to day running of the sKids programme, ensuring that all children attending received optimal care at all times.
  
• Supervised and assisted children in programme activities e.g. arts and crafts, sport, games, swimming, baking/cooking, drama and music.
  
• Ensured the working environment was kept clean, tidy, hygienic and safe for all children, staff, parents and visitors. • Assisted the Programme Manager to run the daily format.
  
• Ran my own programmes with the children doing arts and crafts and games.
  

• Communicated effectively with customers, supervisors, and team members.
  
• Provided excellent customer service through solving problems and answering questions.
  
• I learnt how to work well in a team environment.
  
• Addressed customer needs, responding to specific requests.
• Worked hard to learn required tasks quickly to maximize performance.
• Performed opening and closing duties, including store cleaning and restocking.
  
• Sorted, labeled and dated merchandise to prevent expirations and product losses.
  

• Assisted in providing a cleaning and laundry service in order to support a hygienic and comfortable living environment for residents.

• Performed a cleaning service for all areas in the facility.

• Distributed residence laundry in a timely manner to their rooms.

• Cleaned all communal areas within the facility.

• Restocked paper products and personal protective equipment is necessary.

• Restocked soaps and personal hygiene items in all work and clinical areas.

• Emptied rubbish bins in a timely and appropriate manner.

• Was polite and friendly to residence and responded to their requests.

• Completed tasks without constant supervision.