Sophie May
Auckland
Summary
Dedicated current student at Victoria University of Wellington, studying online my third year of my Bachelors degree in Health Psychology, based in Orewa. My passion for interpersonal interaction has drawn me towards the role of a medical centre receptionist. I possess a strong sense of responsibility, reliability, and compassion, which I believe are essential attributes for providing exceptional service in this field.
Overview
4
4
years of professional experience
Work History
Prestige Housekeeper
Craggy Range Winery
10.2023 - 03.2024
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Salesperson
Walker And Hall Jewellery
03.2022 - 10.2022
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Merchandising products for New Zealand brands
- Transferring stock between stores
- Experience with POS payment systems
Waitress
Silvermoon Cafe
02.2021 - 01.2022
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Christmas Casual Retail Assistant
Walker And Hall Jewellery
10.2019 - 01.2022
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Enhanced store sales by assisting customers in selecting appropriate gifts and decorations.
- Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
- Maintained a visually appealing store presence by creating festive displays and keeping merchandise organized.
Education
Bachelor of Health Psychology - Health Psychology
Victoria University of Wellington
Wellington, NZ02.2025
NCEA Level 3 Endorsed With Merit -
Orewa College
Orewa, NZ11.2021
Skills
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Verbal Communication
- Microsoft Office
- Good Telephone Etiquette
Timeline
Prestige Housekeeper
Craggy Range Winery
10.2023 - 03.2024
Salesperson
Walker And Hall Jewellery
03.2022 - 10.2022
Waitress
Silvermoon Cafe
02.2021 - 01.2022
Christmas Casual Retail Assistant
Walker And Hall Jewellery
10.2019 - 01.2022
Bachelor of Health Psychology - Health Psychology
Victoria University of Wellington
NCEA Level 3 Endorsed With Merit -
Orewa College
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