Sophie Perniskie
Operations Manager
Christchurch
Summary
Seasoned Operations Manager and talented leader with seven years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Operations Manager
OB Hospitality
08.2022 - Current
- Internal promotion during difficult transitional period. Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Increased profit by streamlining operations
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Facilitated smooth collaboration between venues through clear communication channels.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Operations Manager
BL Group
04.2017 - 6 2022
- Internal Promotion after initial hiring as Events and Entertainment Manager.
- Oversaw the opening of two new venues during my time here.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Increased profit by streamlining operations.
- Spearheaded department training to enhance employee performance and boost employee productivity.
Event Coordinator
Woolston Working Mens Club
08.2014 - 02.2017
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Managed administrative logistics of events planning, event booking and event promotions.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Hired, trained and supervised volunteers and support staff required for events.
- Managed event logistics and operations.
- Designed and implemented efforts to publicize events and promote sponsorships.
Bartender
Woolston Working Mens Club
12.2011 - 12.2013
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Built relationships with vendors to manage orders and negotiate costs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
NCEA Level 3 With Merit -
James Hargest College
Invercargill, STL 02.2006 - 12.2011
Skills
- Workflow Optimization
- Customer Retention
- Business Development
- Financial Management
- Health and safety compliance
- Performance monitoring
- Contract Management
- Operations Management
- Problem-Solving
- FLUENT IN Cantonese, Hebrew and Arabic
- Conflict Mediation
- COG and wage control and management
- Team Leadership
Referees
Duncan Fong
021956079
dee@principleprotection.co.nz
Philly Akarangi
02108812162
Alastair McMurdo
0274639003
Timeline
Operations Manager
OB Hospitality
08.2022 - Current
Operations Manager
BL Group
04.2017 - 6 2022
Event Coordinator
Woolston Working Mens Club
08.2014 - 02.2017
Bartender
Woolston Working Mens Club
12.2011 - 12.2013
NCEA Level 3 With Merit -
James Hargest College
02.2006 - 12.2011
Similar Profiles
Sandra PaulsSandra Pauls
LPN at Valley OB/GYNLPN at Valley OB/GYN
Samira CruzSamira Cruz
Patient Service Representative at Marietta OB-GYN AffiliatesPatient Service Representative at Marietta OB-GYN Affiliates
Arbresha MemetiArbresha Memeti
Certified Medical Assistant at Naugatuck Women’s Health Specialist OB/GYNCertified Medical Assistant at Naugatuck Women’s Health Specialist OB/GYN