Sophie Rendall
Dunedin,New Zealand
Summary
I'm a highly motivated person, experienced in sales and business development. I know how to build strong customer relationships and achieve sales. I'm seeking a challenging full-time external sales role.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Aubit Ltd
01.2023 - Current
- Increased client base by identifying new business opportunities whilst growing strong relationships with existing customers.
- Conducted comprehensive market research to identify emerging trends and potential areas of expansion.
- Represented company and promoted products at industry events.
- Kept meticulous client notes and updated account information in company databases.
- Prepared sales presentations for clients showing success and credibility of products.
Customer Success Manager
Aubit Ltd
06.2022 - 12.2022
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Streamlined customer onboarding process for accelerated product adoption and increased retention rates.
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
- Developed comprehensive training materials that facilitated faster customer proficiency with the product.
- Identified upsell opportunities through frequent account reviews, contributing to increased revenue generation.
Warehouse Manager
Aubit Ltd
08.2021 - 12.2021
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by cross-checking pick lists against packed items for consistency.
McDonalds Crew Member
McDonalds
01.2019 - 07.2019
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Demonstrated strong multitasking abilities, handling multiple orders efficiently.
Customer Service Representative
Z Energy
05.2017 - 03.2018
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Provided assistance to customers with fueling vehicles.
- Prepared food and beverage items by following strict company guidelines for preparation and presentation.
Education
New Zealand Certificate in Electrical Engineering Theory (Level 3) -
Weltec
01.2018
NCEA Level 2 (Merit Endorsed) -
Bayfield High School
Dunedin, NZ12.2015
Skills
- Sales Presentations
- CRM Platforms
- Pipeline Management
- Prospecting
- Relationship Building
- Lead Generation
- Market Research
- Account Management
- New Business Development
Accomplishments
2023:
- Increased annual revenue by 40% within Auckland, Bay of Plenty and Dunedin regions.
- Successfully disrupted a major nationwide competitor's previous import strategy by presenting our product as a superior alternative, leading to a mutually beneficial agreement. Ongoing resulting business worth approx. $80K per annum.
- Successfully negotiated with the KDM of an Auto Trade Retail Giant in Australia to on-sell our products in their stores throughout NZ and online.
- Successfully negotiated with director of major automotive paint supplier to on-sell our Clip Station System nationwide.
References
Available upon request.
Hobbies and Interests
- Netball
- Cars
- Sewing
- Socialising
Additional Information
- Full New Zealand Drivers Licence.
- Proficient user of Microsoft Excel and Word.
- Touch typist.
Timeline
Business Development Manager
Aubit Ltd
01.2023 - Current
Customer Success Manager
Aubit Ltd
06.2022 - 12.2022
Warehouse Manager
Aubit Ltd
08.2021 - 12.2021
McDonalds Crew Member
McDonalds
01.2019 - 07.2019
Customer Service Representative
Z Energy
05.2017 - 03.2018
New Zealand Certificate in Electrical Engineering Theory (Level 3) -
Weltec
NCEA Level 2 (Merit Endorsed) -
Bayfield High School
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