Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Shaw

CHCH,CAN

Summary

I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills. I am guaranteed to bring a positive attitude and have a strong commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Health Care Assistant

Southern Cross Hospital
06.2023 - Current
  • Supported nursing staff with daily tasks, ensuring smooth operations within health care settings.
  • Maintained cleanliness and organization of patient areas, contributing to a safe environment.
  • Learned safety protocols and regulations to ensure compliance in all health care activities.
  • Documented patient information accurately, facilitating effective communication among team members.
  • Enhanced the efficiency of daily operations by taking initiative in performing necessary tasks without direct supervision.
  • Assisted in transferring patients between departments, facilitating efficient coordination of healthcare services.

Health Care Assistant

Pegasus Health 24 Hour Surgery
09.2022 - 06.2023
  • Assisted in providing compassionate care to patients, enhancing comfort and well-being.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up to date records.
  • Maintained a clean and safe environment for patients.
  • Streamlined inventory management processes, guaranteeing sufficient supplies for patient care needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Supported needs of 30+ patients throughout a shift.

Medical Receptionist

Belfast Medical Centre
01.2022 - 09.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Managed high call volumes, while maintaining a polite and professional demeanour.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered phone calls and messages for 3 physicians, 2 nurses, scheduling appointments, and handling patient inquiries.

Retail Assistant

Flo & Frankie
01.2019 - 01.2021
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

High School Diploma -

Christchurch Girls High School
01-2020

Skills

  • Time management
  • Patient-focused care
  • Attention to detail
  • Telephone etiquette
  • Office administration
  • Customer service
  • POS system operation

Timeline

Health Care Assistant

Southern Cross Hospital
06.2023 - Current

Health Care Assistant

Pegasus Health 24 Hour Surgery
09.2022 - 06.2023

Medical Receptionist

Belfast Medical Centre
01.2022 - 09.2022

Retail Assistant

Flo & Frankie
01.2019 - 01.2021

High School Diploma -

Christchurch Girls High School

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Sophie Shaw