Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sorcha Jackson

Auckland,AUK

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Legal Executive

Pidgeon Judd
Auckland Central, Auckland
03.2025 - Current
  • Drafted wills, powers of attorney, trusts and estate planning documents.
  • Maintained current knowledge of laws to provide clarification on legal concerns.
  • Provided administrative support by organizing files, preparing correspondence and scheduling appointments.
  • Monitored changes in the law that may affect existing or future cases.
  • Drafted pleadings for court filings, including complaints, motions and other litigation documents.
  • Collaborated with other departments within the firm to ensure timely completion of tasks.
  • Prepared and reviewed legal documents, such as contracts, leases, deeds, and settlement agreements.
  • Prepared and lodged transfer of land documentation with relevant authorities.
  • Organised settlements for the purchase or sale of real estate and ensured timely completion of all tasks.
  • Conducted research on title searches to ensure accuracy in conveyancing process.
  • Reviewed and assessed clients' legal documents, such as contracts, deeds, mortgages and leases.
  • Managed client expectations throughout the conveyancing process by providing regular updates on progress of matters.
  • Negotiated terms of settlement between vendors, purchasers and other parties involved in a transaction.

Law Clerk/Trust Accountant

Pidgeon Judd
Auckland Central, Auckland
03.2023 - 02.2025
  • Maintained records of all transactions associated with trust accounts, ensuring that they are accurate and up-to-date.
  • Performed reconciliation between bank statements and internal ledgers for assigned trusts.
  • Prepared detailed reports on trust account activity for management review.
  • Organised exhibits for trial or hearing preparation.
  • Maintained client files by organizing paperwork into appropriate categories.
  • Updated attorney calendars with court dates, filing deadlines, and other important events.
  • Participated in client meetings to take notes regarding potential cases or matters under discussion.

Retail Sales Associate (Part Time)

Glassons
M, Auckland
06.2020 - 02.2023
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Provided product information and answered customer questions.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Processed returned merchandise according to company policies.
  • Participated in team meetings and training sessions.
  • Handled customer complaints in a professional manner.

Retail Store Manager (4IC)

Glassons
Mount Wellington, Auckland
11.2021 - 03.2022
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Developed and maintained store policies and procedures.
  • Monitored employee performance and provided feedback on a regular basis.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Updated and maintained store signage and displays.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Prepared and submitted nightly bank deposits.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.

Retail Stock Associate

Glassons
Various, Auckland
02.2019 - 06.2020
  • Assisted with setting up displays for new or seasonal merchandise.
  • Replenished supplies such as bags, tags, tissue paper, when needed.
  • Provided excellent customer service in a friendly, courteous manner.
  • Organized backroom stock shelves in order to maximize space utilization.
  • Conducted regular inventory audits to ensure accuracy of stock counts.
  • Inspected incoming shipments for damages or discrepancies.
  • Unloaded delivery trucks and stocked merchandise onto shelves or into coolers and freezers as required.
  • Maintained inventory levels by restocking shelves and rotating stock.
  • Adhered to company policies regarding loss prevention procedures.
  • Ensured compliance with company policies, safety regulations, and security practices.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Tracked outgoing orders to provide shipping status to customers.
  • Stamped price tags on merchandise, referring to official price lists.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Retail Sales Associate

Zara
Mount Wellington, Auckland
05.2018 - 02.2019
  • Participated in team meetings and training sessions.
  • Assisted customers with finding the right product for their needs.
  • Stocked shelves with merchandise according to company standards.
  • Greeted customers upon entering the store and provided assistance.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Helped customers by answering questions and locating merchandise.

Education

Diploma - Legal Executive

Open Polytechnic of New Zealand
Auckland, NZ
05-2025

International Baccalaureate - IB

West Island School
Hong Kong
04-2016

GCSE - GSCE

West Island School
Hong Kong
06-2014

Skills

  • Customer service
  • Time management
  • Verbal communication
  • Multitasking
  • Teamwork and collaboration
  • Attention to detail
  • Team management

Timeline

Legal Executive

Pidgeon Judd
03.2025 - Current

Law Clerk/Trust Accountant

Pidgeon Judd
03.2023 - 02.2025

Retail Store Manager (4IC)

Glassons
11.2021 - 03.2022

Retail Sales Associate (Part Time)

Glassons
06.2020 - 02.2023

Retail Stock Associate

Glassons
02.2019 - 06.2020

Retail Sales Associate

Zara
05.2018 - 02.2019

Diploma - Legal Executive

Open Polytechnic of New Zealand

International Baccalaureate - IB

West Island School

GCSE - GSCE

West Island School

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