Summary
Work History
Education
Skills
OTHERS
Timeline
Generic
Sosefa Napa'a

Sosefa Napa'a

New Lynn,AUK

Summary

Highly-motivated employee with desire to take on new challenges Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quick mastering new skills Hardworking employee with customer service, multitasking and time management abilities Devoted to giving every customer a positive and memorable experience.

Work History

Telecommunication Technician

Tonga communication Corporation
  • Install and maintain telecommunication system including routers, switches and related devices
  • Troubleshoot network issues to identify root problems. Installing network interface device and rearranged inside wiring
  • Configure VoIP phone for customer on the company's private branch exchange. Collaborate with other IT personnel on any project related to telecommunication infrastructure. IT support technician including desktop, laptops, mobile devices and printers and business applications.

Education

Tonga College ‘Atele
Tonga

Diploma - Information Technology Level 5 & 6

Tupou Tertiary Institute (TTI)
Nukualofa, Tonga
09.2021

Form 7 CERTIFICATE

Tonga College ‘Atele
School
12.2007

Skills

  • Strong communication skills – both Tongan & English [Oral & written]
  • Confident, honest, reliable, organized, attentive, accountable, active and fast learner
  • Good team player and effective problem solver with high precision level
  • Quick learner with a “can do” attitude and eager to achieve targets and deadlines
  • Flexible, multi-tasked and work well under pressure to meet deadlines
  • Excellent skills in all Microsoft Office Applications
  • Competent research skills familiar with sites and search engines on the internet
  • Familiarity with telecommunications systems
  • Time efficient and systematic methodology
  • Rapid adaptability to new problem-solving and new locations
  • Installing equipment
  • Diagnose issues
  • Network configuration
  • Devices configuration

OTHERS

  • 2020 : Received Certificate for TCC Best Performer promoted to Senior Technical Officer Access Platform Network switching.
  • 2023 : Promoted from Senior Technical officer to Assistant Engineer ICT Department
  • 2024 : Resign on the 2nd of August
  • 2025 : Move to New Zealand

Timeline

Telecommunication Technician

Tonga communication Corporation

Tonga College ‘Atele

Diploma - Information Technology Level 5 & 6

Tupou Tertiary Institute (TTI)

Form 7 CERTIFICATE

Tonga College ‘Atele

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Sosefa Napa'a