Sovita Eseloma
Auckland,Mangere
Summary
Dedicated to keeping payroll operations compliant with regulations. Proficient in processing garnishments, calculating leave and applying deductions. Excellent problem-solving, report writing and recordkeeping abilities. Efficient Payroll Administrator knowledgeable about managing payroll for up to 100 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 10+ years of progressive experience to a new permanent role. Capable Banking Specialist and Contact Centre with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Overview
8
8
years of professional experience
Work History
Payroll Administrator
PJSP Welder&Rigging Limited
05.2019 - 03.2023
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
- Processed payroll garnishments such as tax liens and child support.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Managed employee records on database to maintain accuracy and updated information.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Sent bi-monthly reminders for employees to complete and submit time sheets before deadline.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Processed timecards and payroll data for team of employees.
- Collaborated with finance department to determine accurate payment of taxes and deductions.
- Trained and mentored new payroll staff to apply best practices and follow department procedures.
Customer Service Representative
Aotea Finance
02.2015 - 03.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Computing Management
Update Skills
Mangere, NZ06.2019
Bachelor of Arts - Accounting And Business Management
Best Training Institude
Manukau, NZ04.2007
Skills
- Payroll Auditing
- Resolving Discrepancies
- New Hire Processing
- Data Review
- Expense Reimbursements
- HR Support
- Upgrading Systems
- Bookkeeping Skills
- Maintaining Employee Records
- Reviewing Timesheets
- Time Tracking and Review
- Discrepancy Reconciliation
- Vacation and Leave Tracking
- Automated and Manual Check Processing
- Benefits Administration
- Typing and 10-Key Entry
- Pay Adjustments
- Coordinating Retirement Benefits
- Report Writing
- Payroll and Benefits Administration
- Administering Payroll
- Payroll Liabilities
- Expense Reimbursements Tracking
- Calculating Liabilities
Family Time
Parking with kids and watching their rugby game every Saturday.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Payroll Administrator
PJSP Welder&Rigging Limited
05.2019 - 03.2023
Customer Service Representative
Aotea Finance
02.2015 - 03.2019
No Degree - Computing Management
Update Skills
Bachelor of Arts - Accounting And Business Management
Best Training Institude
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