Sri Lalitha Musunuru
Auckland,AUK
Summary
Dedicated professional with strong communication and problem-solving skills. Experienced in customer relationship management and inventory oversight, committed to maintaining high service standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Chef Assistant
Caterplus
auckland/mt roskill, auckland
02.2025 - Current
- Participated in inventory management and stock replenishment activities.
- Displayed a positive attitude while working under pressure in a busy environment.
- Kept accurate records of inventory levels in the storeroom.
- Organized prep list and coordinated efficient work to be ready for fast-paced banquet cooking operations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Customer Service Executive
Pak n Save
Mt Albert, Auckland
01.2023 - 01.2025
- Assisted customers with inquiries and provided accurate product information.
- Resolved customer complaints through effective communication and problem-solving skills.
- Collaborated with team members to enhance service delivery and efficiency.
- Utilized CRM software to track customer interactions and ensure follow-up actions.
- Performed follow-up calls to customers regarding their inquiries or orders.
- Responded promptly to emails sent by customers seeking assistance.
Education
Bachelor of Science - Biotechnology
K L University
India06-2020
Skills
- Inventory management
- Customer relationship management
- Team collaboration
- Effective communication
- Time management
- Stress management
- Professional demeanor
- Multitasking Abilities
- Flexible and adaptable
References
References available upon request.
Timeline
Chef Assistant
Caterplus
02.2025 - Current
Customer Service Executive
Pak n Save
01.2023 - 01.2025
Bachelor of Science - Biotechnology
K L University
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