Srinivas RANGU
Auckland,AUK
Summary
Dynamic professional with a proven track record in boosting sales and enhancing customer satisfaction, notably moving a Pizza Hut franchise into the top 10 nationally. Excelled in roles from Real Estate Agent at Barfoot and Thompson to Franchise Manager, demonstrating exceptional negotiation skills and a knack for traditional marketing. Renowned for new home salesmanship and building strong lender relations.
Overview
18
18
years of professional experience
Work History
Real Estate Agent
Barfoot and Thompson
Flatbush, Auckland
06.2021 - Current
- Identified potential buyers through cold calling.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Communicated with clients to determine property needs and budget constraints.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
Manager
The Body Collection
Pakuranga
01.2015 - 11.2020
- Company Overview: clothing & Footwear
- Managed entire operation of business including responsibilities such as Purchasing stock (international), Negotiating, shipping/receiving, customs clearance, payment of bills, marketing, Advertisement, bookkeeping, Stock control, inventory, Rostering, and accounting
- Additionally my role is to work on floor, opening, closing store, pricing, pinning, tagging labels and customer service
- Clothing & Footwear
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed staff recruitment, hiring, training, and development.
- Mitigated business risks by working closely with staff members and assessing performance.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Implemented customer service protocols to enhance satisfaction and loyalty.
Franchise Manager
Pizza Hut
01.2010 - 01.2015
- Company Overview: Franchise Manager.
- It was a great experience running the store with 20 staff members.
- My responsibilities include hiring staff, coaching, training, promoting, local marketing, inventory management, rostering, ordering stock (domestic), attending meetings, increasing sales, and keeping focus always on KPIs.
- Moved the store from the 60th position to the top 10 in the country.
- Franchise Manager.
- Boosted business with successful marketing strategies and customer appreciation events.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Analyzed market trends in order to identify opportunities for growth within the franchise network.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Manager
Pizza Hut
01.2007 - 01.2011
- Company Overview: Store Manager.
- I joined Pizza Hut as a team member, was gradually promoted to supervisor, assistant manager, and then store manager.
- I was trained under hospitality standards, and I received many recognitions from the higher management.
- Always in the top 10 in the country on running KPIs.
- Monitored progress by establishing plans, budgets and measuring results.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored employee performance and identified performance gaps for corrective action.
Education
High School Diploma -
Diploma in Busness Level 5
Auckland02-2008
Bachelor of Science -
Pee Gee College
India04-2003
Some College (No Degree) - Real Estate Level 4
Tafe
AucklandSkills
- New home salesmanship
- Negotiation expert
- Lending
- Lender relations
- Traditional marketing
- Rental management
Timeline
Real Estate Agent
Barfoot and Thompson
06.2021 - Current
Manager
The Body Collection
01.2015 - 11.2020
Franchise Manager
Pizza Hut
01.2010 - 01.2015
Store Manager
Pizza Hut
01.2007 - 01.2011
High School Diploma -
Diploma in Busness Level 5
Bachelor of Science -
Pee Gee College
Some College (No Degree) - Real Estate Level 4
Tafe
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