Dedicated and passionate manager with extensive experience in hospitality, logistics, and customer service. Seeking to leverage my strong problem-solving skills, exceptional communication abilities, and expertise in operations management to contribute effectively to a dynamic team.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Duty manager
StockXchange bar and grill
Christchurch, New Zealand
01.2018 - Current
Maintained comprehensive certification portfolio to ensure compliance with industry standards.
Assisted in managing daily operations and supporting team members in achieving objectives. Helped coordinate schedules and resources to maintain workflow efficiency. Provided guidance to staff in executing tasks effectively.
Initiated morning float procedures for bar and gaming tills.
Managed filling gaming machines with cash notes and hopper coins to ensure operational readiness.
Oversaw proper filling and emptying of tab machine, ensuring stackers remained clear of obstructions.
Completed harm minimization training to effectively identify and address problem gambling behaviors.
Ensured compliance with safe supply and sale regulations of alcohol liquor act.
Facilitated intuitive communication strategies to enhance customer interactions.
Facilitated timely ordering of food and alcohol to meet event requirements.
Emphasized trust, responsibility, and initiative as foundational elements for successful management.
General Hand
Fonterra
Eltham, New Zealand
2012 - 2016
Assisted in obtaining certification of service. Supported recognition efforts through Fonterra awards in 2015.
Oversaw operation of production line equipment and directed cheese packing processes.
Monitored and enforced adherence to health and safety regulations.
Executed quality assurance checks to ensure compliance with hygiene standards.
Education
Foundational Skills -
Hawera High School
Hawera, New Zealand
Qualification - Liquor Control
Liquor Control Qualifications
08.2016
Certificate of Service -
Certificate of Service- Fonterra
Fonterra
05.2016
Certificate - Nz Day Skippers
Te Wananga O Aotearoa
Patea, TKI
05.2016
Certificate - VHF Radio Operators Certificate
Te Wānanga O Aotearoa
Patea, New Zealand
04.2016
Skills
Religiously sticks to routine
Strong problem-solving and decision-making
Organised and detailed to achieve optimal results
Can communicate to get the desired outcome
Am consciously living by health and safety so I invite common sense and intuitive understanding
Am adaptable to accept all my team members
Certification
Duty Manager’s Certificate (2016)
Liquor Control Qualification (2016)
Waka Ama Level 7
Interests
Am naturally an outdoor person who enjoys sunsets and sunrises. Am Enthusiastic about managing spaces and improvising, Enjoys new cultures and country experiences.