Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Stacey Ryder

Stacey Ryder

Christchurch,CAN

Summary

I am a friendly, easy going person whose eager to learn an challenge myself. I have worked within various small to large companies where customer service was always the forefront of my all of my roles. I am a creative, hardworking team player who thrives within a busy team environment.

Overview

20
20
years of professional experience

Work History

Receptionist/Administration

Halswell Osteopathy
Halswell, Christchurch
10.2023 - Current
  • Greeted visitors and provided them with assistance. Scheduled appointments for clients and customers.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Experience with Gensolve a Practise Management Solution software for all day to day paitent mangagement and communication.
  • Updated and recorded customer or client information to maintain accounts.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and day to day administration.
  • Cash handling, point of sale payments, remittance processing from ACC, external insurers and clients.
  • Ensured that all necessary ACC or SC forms were completed accurately and submitted for processing.

Photographer

SR Photography
Casebrook, Christchurch
04.2013 - Current

I own a Photography business specialising in Newborn, Children and Family.

  • Schedule and book locations for photo shoots, working collaboratively with clients and contacts.
  • Selected and set up appropriate props, backdrops and lighting.
  • Digitally edited photos to enhance appearance.
  • Photographed high-quality images for various print and digital projects.
  • Planned and prepared for on-location and studio shoots.
  • Edit photos using Adobe Photoshop and other software applications.
  • Create portfolios for clients to showcase work.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong customer relationships to encourage repeat business.

Resource Consultant

Icon Recruitment
Auckland CBD, Auckland
03.2008 - 07.2009
  • Coordinated incoming job requisitions and applications.
  • Followed up with notable applicants sourced via industry-specific pipelines.
  • Promptly corresponded with applicants, coordinated with consultants and provided support during the interview process.
  • First point of call for new applicants seeking available vacancies
  • Provided administrative support to Recruitment team

Retoucher

Fairfax Media
Auckland CBD, Auckland
03.2007 - 02.2008
  • Used Adobe Photoshop to manipulate and achieve requirements for clients and print medias.
  • Worked within a team meeting deadlines
  • Manipulated original photos to improve overall look and feel.
  • Edited digital images to meet the client's requirements.
  • Retouched and color corrected photographs for magazine layouts.

Retoucher

Incredible Images
Mt Wellington, Auckland
01.2006 - 02.2007
  • Used Adobe Photoshop to meet requirements for clients.
  • Met high pressure deadlines
  • Collaborated with Photographers
  • Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
  • Answered incoming calls in a professional manner.
  • Provided administrative support to the team.

Customer Service Representative

Marac Finance
Newmarket, Auckland
09.2004 - 01.2006
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Consulted with customers to resolve service and billing issues.

Photo Retoucher

Coventry Studios
South Melbourne, Melbourne
03.2004 - 10.2005
  • Manipulated photos for clients using Adobe Photoshop and Lightroom.
  • Created multiple versions of the same image with different effects to meet client needs.
  • Organized digital files and photo archives in an efficient manner.
  • Utilized advanced editing techniques such as masking, compositing, and color correction.
  • Maintained communication with clients throughout the retouching process to ensure satisfaction.
  • Assisted in setting up lighting equipment for photoshoots when needed.
  • Edited raw images according to established style guidelines while maintaining quality control standards.
  • Developed creative approaches to achieve desired outcomes based on customer requests.

Education

Bachelor of Arts - Photography

Wintec
Hamilton, NZ
03.2002

Sacred Heart Girls' College
Hamilton, NZ
12.1998

Skills

  • Inbound and Outbound Calling
  • Quality Control
  • Customer Relations
  • Team Collaboration
  • Time Management
  • Attention to Detail

Timeline

Receptionist/Administration

Halswell Osteopathy
10.2023 - Current

Photographer

SR Photography
04.2013 - Current

Resource Consultant

Icon Recruitment
03.2008 - 07.2009

Retoucher

Fairfax Media
03.2007 - 02.2008

Retoucher

Incredible Images
01.2006 - 02.2007

Customer Service Representative

Marac Finance
09.2004 - 01.2006

Photo Retoucher

Coventry Studios
03.2004 - 10.2005

Bachelor of Arts - Photography

Wintec

Sacred Heart Girls' College
Stacey Ryder