Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Kitchen Hand
Eat My Lunch Limited
09.2023 - 10.2024
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Plated and presented food following chef requirements.
Followed recipes and chef instructions to prepare food correctly.
Transported food items from storage areas to kitchen for prepping.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Learned other teammates' work tasks to train as backup.
Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
Unloaded food deliveries and stored items in proper locations for easy access.
Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
Operated kitchen equipment in accordance with manufacturer instructions.
Ensured kitchen cleanliness and hygiene standards were maintained, significantly reducing cross-contamination risks.
Laborer
Asset Mangers Limited
05.2019 - 02.2020
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Cleaned and maintained tools, equipment and worksites.
Loaded and unloaded materials and equipment onto and off construction sites.
Moved and cleared debris from work sites to dispose of in designated areas.
Followed instructions and safety protocols while operating machinery and equipment.
Managed safe and efficient use of tools and equipment on construction sites.
Provided labor support to carpenters, masons and other skilled trades.
Inspected tools and equipment to maintain safety and efficiency.
Assisted in digging, trenching and backfilling trenches and foundations.
Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Mixed and poured concrete for variety of projects.
Helped with erecting scaffolding and ladders.
Worked on sites, installing roofs and other exterior components.
Helped with door and window installations.
Installed drywall, siding and other structural components.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Enhanced project timelines by collaborating effectively with team members on various tasks.
Paint Decorative Sales Assistant
Guthrie Bowron Panmure
02.2006 - 02.2016
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Assisted customers with prompt and polite support in-person and via telephone.
Met and exceeded sales targets consistently, contributing to overall team success.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Built rapport with repeat customers, fostering long-term loyalty to the brand.
Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Established rapport with customers using active listening and interpersonal skills.
Fielded customer questions to share information about products, availability, and pricing.
Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Boosted store revenue through upselling and cross-selling techniques.
Conducted weekly inventory audits to ensure accuracy in stock levels.
Monitored sales trends to advise management on potential inventory adjustments.
Collaborated with marketing team to create engaging social media content, driving online engagement.
Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
Increased store foot traffic with innovative window display designs.
Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
Identified upselling opportunities, contributing to increase in average transaction value.
Organized in-store promotions to increase awareness of new product lines.
Assisted in planning and execution of seasonal sales events, drawing in large crowds.
Updated product displays regularly, keeping store appearance fresh and appealing.
Implemented customer feedback system to identify and address areas for improvement.
Paint Shop Technician
Bunnings Warehouse
02.2005 - 02.2009
Collaborated with team members to complete projects on time and within budget constraints.
Adapted quickly to changing priorities or job specifications, maintaining flexibility without sacrificing quality or deadlines.
Conducted thorough inspections of completed work, identifying areas for improvement or touch-ups when necessary.
Achieved consistent high-quality results by following precise painting procedures and guidelines.
Developed strong relationships with clients, fostering trust and open communication regarding project expectations and progress updates.
Minimized defects such as runs, sags, drips, fisheyes, and orange peel by following best practices in paint application.
Reduced waste in the paint shop by optimizing paint usage and recycling materials.
Contributed to increased customer satisfaction by providing timely and accurate completion of projects.
Managed inventory of supplies, ordering materials as needed to prevent delays or shortages in the production process.
Enhanced paint shop efficiency by streamlining processes and implementing new techniques.
Improved color matching accuracy significantly by utilizing advanced techniques like spectrophotometry.
Achieved smoother finishes on painted surfaces by properly preparing substrates prior to painting.
Filled, sanded and smoothed surfaces to prepare for painting.
Prepared surfaces for priming, painting and refinishing.
Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
Replaced and repaired vehicle parts according to work order instructions.
Applied primers, sealers and other materials prior to painting.
Examined vehicles to determine extent of damage and repairs required.
Applied sealants, caulks and rust preventatives to protect body and paint.
Lifeguard, Swim Instructor, Customer Support Team Leader
Papatoetoe Centennial Pools MCC
02.1999 - 02.2005
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Upheld hygiene standards in pool and surrounding area.
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Prevented accidents through regular equipment inspections and maintenance.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Monitored pools and surrounding areas for adherence to safety protocols.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Improved response times by conducting thorough lifeguard drills and training sessions.
Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Promoted water safety awareness with educational presentations to community groups.
Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
Streamlined rescue procedures by implementing an effective communication system among staff members.
Delivery Rider
NZ Post
02.1999 - 02.2005
Managed client relationships, ensuring satisfaction through timely delivery of high-quality work products.
Tracked and managed key performance indicators of multi-national personnel teams to determine holistic performance figures.
Mitigated risks associated with offshore projects by establishing robust contingency plans and proactive issue resolution procedures.
Reduced operational costs by identifying areas for improvement and implementing cost-effective solutions.
Implemented quality assurance measures to ensure the consistent delivery of exceptional work products to clients.
Maintained strict compliance with local labor laws and regulatory considerations for international facilities.
Delivered complex projects within tight timeframes, demonstrating a strong ability to prioritize tasks effectively under pressure.
Continuously sought opportunities for process improvement, enabling more efficient use of resources while maintaining high levels of quality control.
Increased client retention rates by consistently exceeding expectations for service quality and timely deliverables.
Cultivated strong relationships with vendors and other external partners to facilitate smooth execution of project objectives.
Championed change management efforts aimed at streamlining workflows across multiple projects while minimizing disruption to ongoing operations.
Monitored response times and successful completion rates for multiple performance metrics to detect and address performance deficits.
Supported overall culture of service excellence by standardizing company goals and personnel performance expectations.
Developed comprehensive performance metrics tracking mechanisms to monitor progress against key goals for both individual contributors and entire teams.
Established a culture of knowledge sharing among team members, encouraging continuous learning and professional development opportunities for all staff involved in offshore delivery management operations.
Spearheaded initiatives to standardize processes across multiple projects, increasing efficiency and consistency in deliverables.
Education
Penrose High School
Timeline
Kitchen Hand
Eat My Lunch Limited
09.2023 - 10.2024
C Cleaner
West Ferry
02.2021 - Current
Laborer
Asset Mangers Limited
05.2019 - 02.2020
Paint Decorative Sales Assistant
Guthrie Bowron Panmure
02.2006 - 02.2016
Paint Shop Technician
Bunnings Warehouse
02.2005 - 02.2009
Lifeguard, Swim Instructor, Customer Support Team Leader