Stacey Walters
Kumeu,New Zealand
Summary
I am an empathetic, trustworthy, and compassionate individual who thrives both independently and in team settings. With experience in public health nursing, I have developed strong communication and interpersonal skills, allowing me to connect effectively and professionally with people from diverse backgrounds. I am honest, reliable, and highly motivated, consistently maintaining a positive and professional attitude. I excel in high-pressure situations, remaining calm and focused, with a strong attention to detail and a problem-solving mindset. I take initiative in finding solutions and making informed decisions. My genuine passion for the healthcare field drives my commitment to building a rewarding career in this dynamic and fulfilling industry.
Overview
13
13
years of professional experience
Work History
Public Health Nurse - Child and Family Waitakere
Health NZ
02.2019 - Current
- Provided health prevention, health promotion, and early intervention services to ensure optimal health outcomes for children and families.
- Delivered health education and well-being promotion to students and the broader school community.
- Conducted comprehensive health assessments for youth justice cases, ensuring thorough evaluation of individual needs.
- Performed home visits to offer accessible healthcare services to children and their families in the community.
- Administered antibiotic prophylaxis treatment for Rheumatic Fever within the community, ensuring effective management.
- Built and strengthened relationships with community partners by participating in collaborative public health events.
- Managed the delivery of School-Based Immunisation Programmes for Year 7 and 8 students, ensuring timely and efficient implementation.
- Triaged and managed incoming referrals for public health nurses with Child and Family Waitemata to ensure appropriate care.
Checkout Supervisor, Customer Service Team Leader
The Warehouse
09.2013 - 02.2018
- Led a team of staff members as both a checkout supervisor and customer service team leader, ensuring smooth and efficient customer service operations.
- Delivered exceptional customer service by handling face-to-face interactions and resolving phone inquiries promptly and professionally.
- Managed a range of responsibilities, including general cleaning, till operations, computer work, and overseeing product exchanges, returns, and transfers.
- Acted as the first point of contact for resolving customer issues, balancing time between checkouts and customer service to provide support to both team members and customers, ensuring high levels of satisfaction.
Nurse Aide
Westgate Medical Centre
09.2016 - 11.2017
- Maintained cleanliness and organization of general practitioner rooms, specialist rooms, theatres, and nursing cubicles to ensure a safe and hygienic environment.
- Re-stocked medical supplies in all rooms, ensuring seamless workflow and efficient daily operations.
Checkout Supervisor, Checkout Operator, Shop Floor Assistant and Refit Team Member
The Warehouse
09.2012 - 03.2013
- Assisted and led team members to ensure the delivery of high-quality customer service.
- Performed general cleaning, till operations, and computer work to maintain a smooth and efficient environment.
- Delivered excellent customer service through all interactions, ensuring customer satisfaction.
- Managed merchandising of stock to maintain attractive and organized displays
- Conducted high-risk reports and ensured compliance with safety protocols.
- Promoted the safety and well-being of the team, fostering a positive work environment.
Food and Beverage Attendant
Tanoa Aspen Hotel
06.2012 - 09.2012
- Provided exceptional customer service to both in-house and out-of-house guests.
- Set up the restaurant according to breakfast and dinner layouts, ensuring a welcoming and organized environment.
- Took orders, served food and drinks, and ensured timely and accurate delivery to guests.
- Conducted stocktakes on alcohol inventory to maintain accurate records.
- Managed till operations, including updates and ensuring accurate transactions
- Reviewed and updated out-of-date menus and work manuals to ensure up-to-date information for staff and guests.
Education
Postgraduate Certificate in Advanced Nursing -
Auckland University of Technology
Auckland, NZ12-2019
Bachelor of Health Science - Nursing
Auckland University of Technology
12.2018
National Certificate in University Preparation Level 4 And National Certificate in Foundation Studies Level 3 -
UNITEC
Auckland 06.2014
National Diploma in Hospitality Management - Hospitality Management, Advanced Selling, International Hospitality – Hotel Services And Reception Operation
Crown Institute of Studies
Auckland05.2012
Skills
- Keen learner
- Professionally responsible
- Compassionate
- Interprofessional team player
- Time Management
- Passionate
Accomplishments
- Graduate Practice for Registered Nurses (Postgraduate Certificate), 2019
- Bachelor of Health Science (Nursing), 11/01/18
- New Zealand Full Drivers Licence, 08/01/11
Key Skills And Qualities
- Keen learner – I enjoy taking on new responsibilities. This provides me with the opportunity to expand my knowledge. When I am challenged I strive to find the answers, in order to gain an in-depth understanding of the situation.
- Professionally responsible – All actions and decision makings undertaken remain within my scope of practice. In times of difficult situations, I have ensured mandatory protocol is followed with respect to maintaining a therapeutic and trusting relationship with my patients.
- Compassionate – I show empathy towards my patients by allowing patients time to communicate their feelings which I prioritise as of importance to understand. Therefore, this thereby allows me to provide safety and support to assist their current needs.
- Interprofessional team player – Although I have the ability to work well autonomously, I work effectively in all multi-disciplinary health teams including the cross-discipline contexts which will add value to the contribution of patient centred care.
- Time Management – As a new graduate nurse my willingness to learn has helped me organise structure in providing efficient nursing cares.
- Passionate – I am very passionate about the care I provide, I strive to go above and beyond in order to facilitate the needs of my patients.
Iwi Affiliation
Taranaki
Timeline
Public Health Nurse - Child and Family Waitakere
Health NZ
02.2019 - Current
Nurse Aide
Westgate Medical Centre
09.2016 - 11.2017
Checkout Supervisor, Customer Service Team Leader
The Warehouse
09.2013 - 02.2018
Checkout Supervisor, Checkout Operator, Shop Floor Assistant and Refit Team Member
The Warehouse
09.2012 - 03.2013
Food and Beverage Attendant
Tanoa Aspen Hotel
06.2012 - 09.2012
Bachelor of Health Science - Nursing
Auckland University of Technology
Postgraduate Certificate in Advanced Nursing -
Auckland University of Technology
National Certificate in University Preparation Level 4 And National Certificate in Foundation Studies Level 3 -
UNITEC
National Diploma in Hospitality Management - Hospitality Management, Advanced Selling, International Hospitality – Hotel Services And Reception Operation
Crown Institute of Studies
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