Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Stanley Ofeina Finau

Point Chevalier,Auckland

Summary

As a dedicated airline professional, I bring a robust track record of consistently meeting company objectives through my organized and methodical approach. My adeptness at thriving under pressure and seamlessly adapting to new situations and challenges positions me as a valuable asset in bolstering the organization's brand. My skill set ensures that I am well-equipped to navigate the dynamic airline industry landscape with professionalism and poise.

Overview

20
20
years of professional experience

Work History

Turn Around Coordinator (TCO)

OACIS Pty Ltd.
Auckland
06.2024 - 09.2024
  • Responsible for coordinating various tasks during the turnaround process, ensuring efficiency and adherence to schedules
  • Ensuring compliance with safety regulations and standards, monitoring ground operations to prevent accidents and address any safety issues promptly

MBA Internship

Contract Warehouse Logistics Ltd
Auckland
04.2024 - 06.2024
  • Picking and Packing order
  • Assist with stock taking

Customer Service Assistant

Air New Zealand
Auckland
10.2018 - 06.2020
  • Check-in customer on Carina System
  • Assist with disrupted flight procedures

Airline Duty Supervisor/ Manager

Jetstar NZ
Auckland
10.2012 - 01.2015
  • Managing staff and daily flight operation including Baggage Services during shift
  • Ensure KPIs were correctly entered for each flight before end of the shift

Corporate Flight Attendant

Vincent Aviation Ltd
Wellington
07.2012 - 09.2012

Travel & Tourism Tutor

Quantum Education Group Ltd
Manukau, Auckland
09.2011 - 07.2012
  • Tutor Level 3 Travel & Tourism Certificates courses (NZQA accredited)

Consumer Technical Support

Canon NZ.
Northcote, Auckland
09.2009 - 09.2011
  • Collaborated with team members to achieve target results
  • Resolved conflicts and negotiated mutually beneficial agreements

Cargo Clerk & Flight Attendant

Air New Zealand & Chatham Pacific Airlines
Nuku'alofa, Tonga
04.2009 - 08.2009

Senior Flight Attendant – Inflight Supervisor

Jetconnect / Qantas NZ Ltd
Auckland
05.2006 - 09.2008
  • Resolved crew and passenger conflicts and medical emergencies during flights
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations

Check-in Agent & Boarding Coordinator

Menzies Aviation
Auckland
05.2005 - 05.2006
  • Boarding Control
  • Check-in passengers at the counter to their final destination

Call Center Operator

Surveytalk Pty Ltd
Auckland
01.2005 - 05.2005
  • Delivered exceptional customer service to all customers

Education

Master in Business Administration (MBA) - Operation and Logistics

Auckland Institute of Studies
Auckland, New Zealand
07.2024

Bachelor of Tourism Management Degree -

Auckland Institute of Studies
Auckland, New Zealand
10.2022

International and Flight Attendant Certificate -

Travel Careers & Training
Auckland, New Zealand
05.2005

Advance Certificate Level 4 - Travel And Tourism

Best Pacific Training School
Auckland
12.2004

Skills

  • Windows
  • Internet Explorer
  • MS Outlook
  • Photocopier
  • Printer
  • Facsimile
  • Manual Binding
  • PABX Cadence telephone
  • Saber
  • Microsoft PowerPoint
  • Carina

Accomplishments

  • Awarded 'Employee of the Month' at Datacom NZ, 01/10
  • Successfully managed customer complaints, resulting in a reduction of negative media comments.
  • Awarded with Qantas Safety Conscious Certificate - OACIS PTY LTD, 2024

References

References available upon request.

Timeline

Turn Around Coordinator (TCO)

OACIS Pty Ltd.
06.2024 - 09.2024

MBA Internship

Contract Warehouse Logistics Ltd
04.2024 - 06.2024

Customer Service Assistant

Air New Zealand
10.2018 - 06.2020

Airline Duty Supervisor/ Manager

Jetstar NZ
10.2012 - 01.2015

Corporate Flight Attendant

Vincent Aviation Ltd
07.2012 - 09.2012

Travel & Tourism Tutor

Quantum Education Group Ltd
09.2011 - 07.2012

Consumer Technical Support

Canon NZ.
09.2009 - 09.2011

Cargo Clerk & Flight Attendant

Air New Zealand & Chatham Pacific Airlines
04.2009 - 08.2009

Senior Flight Attendant – Inflight Supervisor

Jetconnect / Qantas NZ Ltd
05.2006 - 09.2008

Check-in Agent & Boarding Coordinator

Menzies Aviation
05.2005 - 05.2006

Call Center Operator

Surveytalk Pty Ltd
01.2005 - 05.2005

Master in Business Administration (MBA) - Operation and Logistics

Auckland Institute of Studies

Bachelor of Tourism Management Degree -

Auckland Institute of Studies

International and Flight Attendant Certificate -

Travel Careers & Training

Advance Certificate Level 4 - Travel And Tourism

Best Pacific Training School
Stanley Ofeina Finau