Steph Lewis

Head Teacher

• Oversaw classroom operations, promoting an environment conducive to social, emotional, and cognitive growth.
• Assisted families in achieving children's learning and development goals. Fostered strong relationships through consistent communication.
• Trained and mentored new staff on best practices in early childhood education.
• Engaged with team leaders to clarify goals and develop comprehensive action plans that support curriculum alignment.
• Addressed staff member conflicts to foster a collaborative work environment through attentive listening and compromise.
• Created a supportive learning environment where children felt safe and encouraged to engage in educational activities. Assisted diverse learners in achieving their individual goals and enhancing their skills.
• Monitored classroom to verify safe and secure environment.

Accounts Receivable

• Addressed billing discrepancies through proactive collaboration with clients to ensure timely resolutions.
• Managed aged accounts receivable reports to identify overdue balances and initiate collection efforts.
• Led initiatives to improve cash flow by analyzing payment patterns and optimizing collection strategies.
• Facilitated client engagement through direct meetings to identify and resolve account challenges. Implemented payment strategies to enhance cash flow management.
• Responded to inbound inquiries regarding accounts and payments.
• Coordinated with management to ensure accurate application of payments, credits, and adjustments to client accounts.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Administration (Enrolments)

• Facilitated enrolment processes and transition allocations to maximize efficiency and ensure timely completion.
• Streamlined office processes to enhance operational efficiency and reduce turnaround time.

• Coordinated with various departments to maintain integrity in transaction recording for advertising and payments.
• Collaborated with the accounts receivable team to resolve discrepancies, ensuring timely payments.
• Managed accounts receivable tasks, regularly updating financial records to reflect current account statuses accurately.
• Directed daily advertising activities while ensuring prompt allocation of payments prior to print deadlines.