Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephan De Kock

Raglan,East Rand

Summary

Dynamic professional with a proven track record at Freddy Hirsch, showcasing expert problem-solving and customer relations skills. Excelled in driving operational excellence and customer satisfaction by implementing strategic marketing and quality assessment, leading to enhanced service delivery. Skilled in multitasking and proficient in MS Office, adept at fostering relationships and achieving results.

Overview

6
6
years of professional experience

Work History

10X Specialist

Freddy Hirsch
11.2023 - Current
  • Code 10 Licence - Driving a truck that is upgraded with a 10X Demo Unit to various sites / customers
  • Operating and demonstrating of 10X Unit

including cleaning and taking care of the unit and its contents.


  • Planning and executing customers requirements as to what grades/flavours the customer chooses as sample demo.
  • Marketing and promoting the benefits of the 10X unit including money and time saving, excellent production results and lowing expense costs.
  • Followed all company policies and procedures to deliver quality work, strategic planning and preparation before arriving on site.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Assisting existing customers with trouble shooting / advice on the 10X unit.
  • Implemented new promotions, training and advertising of company products including spices, food ingredients, sausage casing and processing equipment.
  • Negotiations and price arrangements on products and deliveries.

Butcher Manager

VC Super Spar
10.2018 - 10.2023
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Responsible for opening and closing of store
  • Daily, weekly and monthly stock takes
  • Costing of products, pricing, discounts & promotions.
  • Supervised daily cash ups & till floats
  • Updating of weekly costings and spot checks of shelves and stock prices
  • Monitoring daily consumption usage in fresh produce to eliminate wastage's
  • Training of new employees.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Identified cuts of meat, grading and pricing accordingly.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Managed inventory effectively, minimizing waste through proper rotation and storage practices.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.

Education

High School Diploma -

Stoffberg High School
School
12-2017

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Budgeting
  • Team collaboration
  • Proficient in Windows / MS Office - Excel, Word, Outlook and SIGMA
  • Quality assessment
  • Self motivation
  • Multitasking
  • Attention to detail
  • Task prioritization
  • Relationship building

Languages

Afrikaans
Native or Bilingual
English
Professional Working

Timeline

10X Specialist

Freddy Hirsch
11.2023 - Current

Butcher Manager

VC Super Spar
10.2018 - 10.2023

High School Diploma -

Stoffberg High School
Stephan De Kock