Stephanee Jessop

• Enhanced staff inclusion by implementing tailored support strategies and individualized learning plans.
• Worked closely with senior management to integrate cultural inclusion, encouraging the development of positive relationships among all staff.
• Coordinated with staff, managers and external customers to provide accommodations, flights and catering when needed.
• Participated in professional development opportunities focused on inclusive practices, continually expanding knowledge base and skill set as an Inclusion Assistant.
• Established professional relationships with internal and external managers to increase rapport and support.

Streamlined meeting processes with clear agendas and follow-up actions.

• Gathered and organized materials to support operations.
• Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
• Assisted in recruitment efforts by managing onboarding activities for new hires.
• Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
• Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
• Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
• Managed vendor relationships to secure best quality of services for organizational needs.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Conducted ongoing reviews of program financial systems to assess cost control measures.

• Processed travel expenses and reimbursements for executive team and senior management group.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Organized and coordinated conferences and monthly meetings.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Collaborated on special projects to improve overall business operations within the organization efficiently.
• Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
• Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
• Coordinated events and worked on ad hoc projects.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
• Led cross-functional teams to execute targets on time, within budget, and with high-quality outcomes.
• Improved operational workflows, enabling team to handle increased workloads without compromising quality.
• Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.