Stephanie Arnold
Ōrākei
Summary
Dynamic and detail-oriented individual with a strong background in customer service and hospitality, notably at St Austell Garden Centre Tea Rooms. Proven ability to enhance team collaboration and maintain high standards of cleanliness. Skilled in time management and delivering exceptional service, ensuring a welcoming atmosphere for all guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
St Austell Garden Centre, Tea Rooms
10.2024 - 07.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Commis Chef
St Austell Garden Tea Rooms
10.2024 - 07.2025
- Enhanced culinary skills by assisting in the preparation of various dishes
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Maintained well-organized mise en place to keep work consistent.
Housekeeper
Cornwall Staff Agency
07.2024 - 09.2024
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Customer Service
Suchai
11.2023 - 02.2024
- Provided excellent customer service, answering questions and addressing concerns promptly.
- Displayed very good communication and customer service skills.
- Managed daily operations for better customer service and increased revenue.
Waitress
Chubeez Cafe
04.2023 - 06.2023
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Housekeeper
Holiday Inn Express
07.2021 - 09.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Waitress
Holiday Inn Express
07.2021 - 09.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm when dealing with difficult customers or during busy shifts.
Education
Level 2 Diploma - Professional Cookery
Cornwall College
Cornwall, Uk07.2025
GCSEs/ BTECs -
Penrice Academy
Cornwall, Uk07.2023
Skills
- Time management
- Attention to detail
- Initiative and teamwork
- Great Customer service
Certification
Level 2 Food Hygiene and Safety for Catering
Timeline
Barista
St Austell Garden Centre, Tea Rooms
10.2024 - 07.2025
Commis Chef
St Austell Garden Tea Rooms
10.2024 - 07.2025
Housekeeper
Cornwall Staff Agency
07.2024 - 09.2024
Customer Service
Suchai
11.2023 - 02.2024
Waitress
Chubeez Cafe
04.2023 - 06.2023
Housekeeper
Holiday Inn Express
07.2021 - 09.2021
Waitress
Holiday Inn Express
07.2021 - 09.2021
Level 2 Diploma - Professional Cookery
Cornwall College
GCSEs/ BTECs -
Penrice Academy
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