Stephanie Paton
Oamaru North, OAMARU,Otago
Summary
Capable of team activities and solo tasks. Hardworking and physically fit. Computer literate with great communication skills. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Meticulous with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
15
15
years of professional experience
Work History
Production Labourer
Alliance Group
01.2017 - Current
- Carried out assigned tasks in a variety of roles to ensure the efficient running of the production team
- Gained skills in assisting with packaging by demonstrating full comprehension and leadership in running the Carton delivery area and bag delivery area
- Possess a firm grasp of the specification needs of the various customers and able to identify errors and how to correct them to minimize the loss of product or revenue to the company
- Demonstrated daily ability to complete tasks promptly to help maintain the smooth running of the room and cohesion of the team.
Guest Reception / Food & Beverage Supervisor / Function Assistant
Brydone Hotel, Oamaru Hotel
01.2009 - 01.2017
- Facilitated guest check-in and checkout
- Processed reservations through multiple avenues including phone, internet, and face-to-face bookings
- Oversaw the running of the restaurant and bar to maintain staff efficiency and customer satisfaction
- Ensured opening and closing procedures were followed and accurate cash handling and recording were conducted
- Assisted and oversaw the running of functions such as weddings, funerals, and business dinners to provide a smooth running of service and attendee satisfaction.
Education
Diploma of Childbirth Education (Level - Pregnancy, Health, Adult Education
Ara Institute of Canterbury
Timaru, NZ12.2015
Skills
- Excellent Communication
- Attention to Detail
- Efficiency
- Documentation Abilities
- Material Handling
- Production Processes
- Safe Work Practices
- Complex Problem-Solving
- Maintaining Clean Work Areas
- Customer Satisfaction
Timeline
Production Labourer
Alliance Group
01.2017 - Current
Guest Reception / Food & Beverage Supervisor / Function Assistant
Brydone Hotel, Oamaru Hotel
01.2009 - 01.2017
Diploma of Childbirth Education (Level - Pregnancy, Health, Adult Education
Ara Institute of Canterbury
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