Stephanie Perniskie
Wellington, New Zealand
Summary
I am an enthusiastic and motivated newly qualified beauty therapist, passionate about all aspects of skincare, waxing, and wellness. My work is driven by a passion to help people boost their confidence and self-esteem by helping them look and feel their best. I recently completed professional training in beauty therapy at the Elite School of Beauty, earning my Level 4 certificate. I have hands-on experience in treatments such as advanced facials, waxing services, the Eye Trio, and Swedish massage. I provide exceptional customer service, forming therapeutic relationships with clients, maintaining high hygiene standards, doing stocktake and adhering to health and safety guidelines. I am eager to continue learning and developing practical skills as I grow as a beauty therapist. I believe I can have a positive contribution to a professional salon or spa.
Overview
6
6
years of professional experience
Work History
Front of House
Glasshouse Cafe, California Garden Centre
12.2019 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Built therapeutic relationships with regular customers by remembering names, food preferences, and personal life details to enhanced their experience at the Glasshouse and encourage them to continue supporting the cafe.
- Monitored inventory levels for front of house supplies
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Was in charge of managing bookings, the till and cabinet.
- Currently maintain a Casual Contract
Garden Center Employee
California Garden Centre
12.2019 - Current
- Created attractive window displays featuring seasonal products in order to attract more customers.
- Delivered exceptional customer service by offering helpful solutions for any issues encountered.
- Answered phone calls from customers seeking assistance or advice on gardening topics.
- Organized merchandise according to store standards, ensuring proper placement and signage.
- Unloaded deliveries and stocked shelves with new products as needed.
- Monitored stock levels, replenishing stocks when necessary while adhering to budget guidelines.
- Inspected equipment regularly to ensure it is functioning properly and safely.
Front of House and Baker
Café Cuba
, Palmerston North
08.2023 - 08.2024
- Was head of till and customer service for FOH
- Stepped into baking role baking all cakes and slices
- Brought my own recipes to Cafe Cuba that were trending in popularity on Tik-Tok to increase sale and profitability
- Asked customers to review my baking to give feedback for improvement to improve my baking and future sales
- Managed customer service operations, including taking orders and resolving complaints.
- Trained new employees on FOH operations
- Worked POS systems on the till
- Worked as head of pass. Working alongside kitchen and FOH to ensure food presentation was consistent for Cafe Cuba's great reputation and that food delivered to the correct table within reasonable time
- Reviewed and ordered stock
- Worked closely with my boss Darlene Woodhead to learn all the procedures at her Cafe to improve my skill sets
- Built long lasting therapeutic relationships with customers to maintain great customer retention and sales
- Built long lasting relationships with my team to maintain a positive workplace environment and maintain productivity
Student Nurse
Massey University
01.2022 - 06.2023
- Underwent a Bachelor of Nursing at Massey University in Palmerston North and had to withdraw due to fracturing my femur
- developed knowledge about theraputic and cultrually appropriate paitent centred care, nursing competencies, Mental Health, vital signs, EWS documentation, ECG's, wounds and wound care, bedding, head to toe assessments.
Student Nurse Massey University
Unplanned Care, Crisis Team, Mental Health
03.2023 - 04.2023
- Nursing Student taking part in Mental Health Placement
- Took phone calls with Crisis Team for New Zealanders based in the Manawatu area, and accessed their needs and booked them in for a Face to Face consultation at the Palmerston North Community Centre at Palmerston North Hospital
- Carried out Face to Face assessments with patients seeking professional help for mental health with supervision from my preceptors. Asking and documenting MSE questions
- Working alongside my preceptors to evaluation safety risks for patients and evaluating if urgent medical intervention of admission at Palmerston North Psychiatric ward was necessary or if our patients portfolio was needed to be taken to triage table and refereed to a particular team in within Palmerston North Mental Health services.
- Documented risk to each client and context of concerns.
- Used skills such as active listening and built therapeutic relationships to connect with patients and address concerns.
- Worked alongside Palmerston North Mental Health nurses to gain an understanding of working for Mental Health and the types of documentation and experiences they have encountered to develop my understanding of the workplace
- Worked alongside the Police in Palmerston North to carry out Wellbeing checks of individuals to access their personal safety and health, following protocols of New Zealand laws and nursing competences when doing so
- Maintained accurate records and documentation, ensuring compliance with all applicable regulations and standards.
- Coordinated multidisciplinary teams to respond effectively to crises, reducing negative outcomes for individuals involved.
Student Nurse Massey University
Aroha Care Centre For The Elderly
01.2023 - 02.2023
- Worked alongside experienced nursing professionals to learn new procedures.
- Observed and documented patient factors such as physical activity levels, fluid balance and skin assessments to understand conditions
- I participated in therapeutic patient care, checked vital signs, performed wound care, checked for pressure sores, used different hoists to lift up paitents, showered and bathed paitents all under supervision of my preceptor.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
- I utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- I Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented care plans for patient treatment after consultation and conducting EWS charting
- I conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information.
Education
Level 4 Certificate in Beauty Therapy
Elite School of Beauty And Spa
Wellington 11-2025
NCEA Level 3 And UE -
Queen Margaret College
Wellington, NZ11.2021
Skills
- Customer service
- Advanced facials
- Massage
- Waxing
- Tinting
- Brow shaping
- Inventory management
- Employee training
- Good Interpersonal skills
- Communication skills
- Quality of care standards
- Compassionate and caring
- Point of sale systems
- Patient documentation
Accomplishments
- Wellbeing Prefect (2021) at Queen Margaret College
- Generosity Of Spirit Award (2021) In 2021 at Queen Margaret College. Awarded for development of sound character, fairness, kindness and generosity.
- Sophia Crestani Award, 2020, The first recipient of the Sophia Crestani Award at Queen Margaret College for "Sparkle, Creativity, and kindness."
- I raised $800 for New Children's Hospital Wellington (2020). Money raised for Nicolas Volpicelli-Muollo community project at Scots College, for a new interactive Tv.
Timeline
Front of House and Baker
Café Cuba
08.2023 - 08.2024
Student Nurse Massey University
Unplanned Care, Crisis Team, Mental Health
03.2023 - 04.2023
Student Nurse Massey University
Aroha Care Centre For The Elderly
01.2023 - 02.2023
Student Nurse
Massey University
01.2022 - 06.2023
Front of House
Glasshouse Cafe, California Garden Centre
12.2019 - Current
Garden Center Employee
California Garden Centre
12.2019 - Current
Level 4 Certificate in Beauty Therapy
Elite School of Beauty And Spa
NCEA Level 3 And UE -
Queen Margaret College