Summary
Overview
Work History
Education
Skills
Certification
Timeline
References

Stephanie Reid

Whanganui,MWT

Summary

professional with extensive experience in maintaining cleanliness and organization across various environments. Proven track record in training staff, managing laundry operations, and ensuring guest satisfaction through prompt service. Detail-oriented and reliable, consistently meeting high sanitation standards and enhancing workplace appearance. Committed to continuous improvement and adapting to new challenges in fast-paced settings. With a strong positive personality and and an eagerness to learn new skills and trades i will be a great asset to you and your team.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Housekeeping Room Attendant

Fiesta motel
Wanganui, Wanganui
08.2023 - 12.2023
  • Thoroughly cleaned guest rooms to meet motel standards and enhance guest satisfaction.
  • Sanitized bathrooms by scrubbing all surfaces, including sinks, toilets, and floors.
  • Efficiently organized cleaning cart for quick access to supplies and materials.
  • Replenished toiletries and linens in all rooms according to established guidelines.
  • Reported maintenance issues promptly to maintain guest comfort and safety.
  • Collaborated with team members to complete daily cleaning tasks efficiently.
  • Maintained cleanliness in public areas consistently, ensuring a welcoming environment.
  • Interacted pleasantly with guests, addressing requests for additional services or information.

Store Cleaner

PaknSave Wanganui
Wanganui, Wanganui
07.2022 - 09.2023
  • Maintained store cleanliness to create welcoming atmosphere for customers.
  • Operated cleaning equipment and supplies effectively for daily tasks.
  • Conducted inspections of store areas to identify necessary cleaning actions.
  • Assisted in waste management by properly disposing of trash and recycling.
  • Sanitized bathrooms and kitchenette multiple times daily to uphold hygiene standards.
  • Restocked essential supplies in restrooms, ensuring accessibility for customers.
  • Responded promptly to emergency cleaning requests to address spills or accidents.
  • Notified managers regarding repairs needed for building systems or maintenance issues.

Housekeeping Room Attendant

Burwood Motel
Wanganui, Wanganui
05.2022 - 10.2022
  • Executed comprehensive exit cleans for guest rooms, ensuring meticulous sanitation of bathrooms and kitchens.
  • Sanitized surfaces including sinks, toilets, bathtubs, and mirrors to uphold hygiene standards.
  • Replenished toiletries and linens in all accommodations to enhance guest comfort.
  • Reported maintenance issues to management promptly to maintain service quality.
  • Collaborated with team members to complete daily cleaning tasks efficiently.
  • Conducted inspections of cleaned rooms to verify compliance with cleanliness standards.
  • Maintained cleanliness of public areas, fostering a welcoming atmosphere for guests.
  • Assisted guests with inquiries and service requests to improve overall experience.

House Cleaner

Clean n Simple Cleaning Services
Wanganui, Wanganui
01.2022 - 06.2022
  • Executed general housework duties and exit cleanings for real estate properties.
  • Completed three to four house cleans daily, including regular clients.
  • Managed full exit cleans, averaging two to three days based on home's condition.
  • Maintained high cleanliness standards in kitchens, bathrooms, and living areas.
  • Organized cleaning supplies for efficient workflow and easy access.
  • Trained new staff on cleaning procedures and company standards.
  • Coordinated cleaning schedules according to client availability and needs.
  • Provided additional services upon request, including laundry and pet care.

School Cleaner (after hours)

Cullinane College
Wanganui, Wanganui
02.2021 - 12.2021
  • Ensured cleanliness of classrooms, cafeteria, and main office through 12 hours of rubbish removal weekly.
  • Conducted thorough cleaning of bathrooms, sanitizing toilets, sinks, and mirrors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces to uphold hygiene standards.
  • Managed waste disposal efficiently by collecting trash from hallways and work areas.
  • Sanitized high-touch surfaces using approved supplies to minimize germ spread.
  • Maintained cleaning equipment in safe condition while adhering to safety protocols.
  • Stocked restroom supplies, including soap and toilet paper, to guarantee availability.
  • Monitored inventory levels of cleaning products and requisitioned supplies as necessary.

Cleaner (in home)

Self Employed (casual) Personal Cliental
Wanganui, Wanganui
11.2017 - 02.2019
  • Executed comprehensive in-home cleaning tasks, including linen changes and bed making.
  • Sanitized bathrooms, ensuring cleanliness of toilets, sinks, countertops, and floors.
  • Maintained residential cleanliness through effective dusting, vacuuming, and laundry management.
  • Managed time efficiently to adhere to client schedules and complete assigned tasks.
  • Communicated with clients to identify specific cleaning preferences and requirements.
  • Disinfected high-touch surfaces, promoting safe living environments for residents.
  • Utilized appropriate tools and cleaning solutions while following safety protocols.
  • Performed deep cleaning tasks upon request, including carpets and upholstery.

Housekeeping Supervisor

Kaukapakapa Motel
Kaukapakapa , Rodney District
10.2015 - 08.2016
  • Supervised daily housekeeping operations in a busy motel environment.
  • Trained staff on cleaning procedures and safety protocols to ensure compliance.
  • Coordinated room assignments and cleaning schedules to enhance operational efficiency.
  • Performed periodic deep cleaning tasks to uphold high hygiene standards.
  • Managed inventory of cleaning supplies and equipment usage effectively.
  • Communicated with guests regarding housekeeping services and special requests.
  • Inspected guest rooms for cleanliness and maintenance requirements regularly.

Home Help/Personal Support Worker

In Home Help/care
Helensville, Rodney District
01.2013 - 01.2016
  • Facilitated daily activities for clients, including bathing, dressing, and grooming.
  • Assisted with personal hygiene, oral care, shampooing hair, and changing bed linens.
  • Performed light housekeeping duties such as laundry and maintaining cleanliness of living spaces.
  • Reported changes in client behavior to nursing staff to enhance care quality.
  • Engaged clients in recreational activities to promote social interaction and emotional well-being.
  • Administered medications as prescribed and monitored patient responses to treatment.
  • Collaborated with healthcare team to develop personalized care plans for clients.
  • Provided companionship and emotional support to clients and families during challenging times.

Education

Level 3 Business & Admin Professionals - Business Administration And Management

Ucol, Online
12.2018

Completed and Graduated

  • Relevant Coursework and Training Programs
  • Completed Computing Level 3 with Quantum Education (2014)
  • Completed Kids Careers Programme (2017)
  • Completed Chemical Usage & Product Safety with Super Clean Distributors (2023)

High School Diploma -

Quantum Education, Manurewa, NZ
01-2014

Some College (No Degree) - NZQA Level 1

Henderson High School, Henderson, NZ

Completed and Graduated

  • Relevant Coursework and Training Programs
  • Completed Computing Level 3 with Quantum Education (2014)
  • Completed Kids Careers Programme (2017)
  • Completed Chemical Usage & Product Safety with Super Clean Distributors (2023)

Some College (No Degree) - Life Skills Education, First Aid and Safety, Parenting Course for Young Mums to Be

Bethany Centre, Ponsonby Auckland

Skills

  • Teamwork and collaboration
  • Effective communication
  • Planning and organization
  • Time management
  • Ability to work under pressure
  • Multi-tasking skills
  • Integrity and loyalty
  • Punctuality and reliability
  • Positive attitude
  • Adaptability and quick learning
  • Customer service
  • Inventory management
  • Task prioritization
  • Problem solving
  • Attention to detail
  • Hospitality standards knowledge
  • Customer service-focused
  • Health and safety
  • Guest relations
  • Supply inventory management
  • Linen replacement
  • Sorting and washing laundry
  • Emergency protocol
  • Restocking supplies
  • Cleaning techniques
  • Supply restocking
  • Issue troubleshooting
  • Sanitization procedures
  • Efficient Organizing
  • Self motivated
  • Detail-oriented cleaning

Certification

  • Trainsmart Fresh Start - 2008
  • This is a Numeracy and Literacy course for adults. The aim of the course is to Raise educational standards for parents, so they are better equipped to empower the whole family
  • Build confidence in written and verbal skills
  • Prepare adults for the workforce
  • Quantum Education - 2014
  • NZQA Level 4 in Computing
  • Family works kids carers programme & Toolbox parenting programme – April 2017
  • Building awesome whanau Completed and graduated

Work Type

Full TimePart TimeInternship

Work Location

On-SiteRemote

Timeline

Housekeeping Room Attendant - Fiesta motel
08.2023 - 12.2023
Store Cleaner - PaknSave Wanganui
07.2022 - 09.2023
Housekeeping Room Attendant - Burwood Motel
05.2022 - 10.2022
House Cleaner - Clean n Simple Cleaning Services
01.2022 - 06.2022
School Cleaner (after hours) - Cullinane College
02.2021 - 12.2021
Cleaner (in home) - Self Employed (casual) Personal Cliental
11.2017 - 02.2019
Housekeeping Supervisor - Kaukapakapa Motel
10.2015 - 08.2016
Home Help/Personal Support Worker - In Home Help/care
01.2013 - 01.2016
Ucol - Level 3 Business & Admin Professionals, Business Administration And Management
Quantum Education - High School Diploma,
Henderson High School - Some College (No Degree), NZQA Level 1
Bethany Centre - Some College (No Degree), Life Skills Education, First Aid and Safety, Parenting Course for Young Mums to Be

References

  • Alex Barraclough, Clean n Simple Supervisor, 02041432958
  • Dean, Ratana, Co-Worker, 02108920085
  • Stevie, Wallace, Friend, 0225001260
  • Gayle, salvation army support worker, 027955293
  • Nadine, Rutherford, Friend/co-worker, 021098942

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Stephanie Reid