Steve Morris
Caloundra,Sunshine Coast
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. A talent for interacting with staff at all levels of organization and public.
Overview
37
37
years of professional experience
Work History
Sales Representative
Laminex NZ
01.2014 - Current
- Responsible for a sales budget of 9 million per year
- Covering the Coromandel and Bay of Plenty Region
- Awards: Voted top Rep in 2015 and 2016.
Self Employed (Part time)
Inscribe Design
01.2010 - 01.2014
- Founder of Inscribe Design – Laser cutting and engraving business
Production Manager
Design Mobel NZ Ltd, Tauranga
07.1997 - 01.2014
- Oversight for 25 employees
- Responsible for managing production, repair, and fabrication of various bed frames, mattresses and support products totaling over $9M annually
- Continuous improvement programs to drive aggressive bottom-line cost reductions, whilst maintaining product quality levels and production output
- Strategic planning
- Streamlining processes to increase output and efficiency
- Production planning
- Implemented and maintained ToC (Theory of Constraints) principles throughout factory
- Oversight of health and safety committee and ensuring the best possible safety record for employees and company
- Known for ability to quickly and effectively resolve problems.
- Ability to work under pressure and strategically plan to meet deadlines for delivery dates / high demand periods without compromising quality
- Monthly reporting of productivity KPI's at Board level
- Stock control
- Manage all customer inquiries, including quotes, product costing and invoicing
- Actively seek input from production employees on improvements to their work area
- Provide support and technical assistance to customer services team
- Capital expenditure for factory
- Input into yearly production budget
- At various periods during my time as Production Manager I have managed off-site operations such as our Australian Warehouse and a kiln drying plant.
Table Games Inspector
Sky City, Auckland
01.1995 - 01.1997
- Responsible for controlling staff and table floats and ensuring the smooth running of the Pit area.
Self employed contractor
Alloy Yachts
01.1993 - 01.1995
- Responsible for the installation of the Avonite product into luxury yachts.
Factory Manager
Avonite NZ Ltd
01.1993 - 01.1995
- Responsible for setting up a production factory after initial training in the United States, including purchasing of plant and employment of staff.
Senior Cabinetmaker
Furniture by De Monchey
01.1990 - 01.1993
- Responsible all one-off office and reception jobs.
Cabinet Maker - apprentice
Smith and Brown, Auckland
01.1987 - 01.1990
- Learnt the trade of Cabinetmaking and machining.
Education
High School Diploma -
Rutherford College
Te Atatu, NZSkills
- Customer Relationship Building
- Sales expertise
- Territory Growth
- Product Merchandising
- Product Knowledge
- Goal-Driven
- Keen eye for detail
- Cabinetmaking Tradesmen
Workattributes
- Over 28 yrs experience in the manufacturing industry. Strategic decision maker. Operational planning and implementation to high quality standards.
- Management experience.
- Computer skills (Word, Excel, Internet Explorer, Power Point, Outlook Express, Omnis - internal operating system at DM).
- Human Resources.
- Health and safety.
- Company orientated.
Employmentreferees
- Greg Jensen, Area Manager, +64 212257693
- Colin Campbell, Managing Director, +64 275660630
- Ross Brown, Realestate Agent and friend, +64 212889090
Attributes
- Self-motivated and conscientious
- Excellent interpersonal skills
- Sense of humour
- Adaptability and enthusiasm
- Can-do attitude
- Lead by example and inspire confidence in others to perform
Training
- Cabinet Maker
- Qualified tradesman
- EMA Supervision, Qualifications to level 5
- On-the-job training skills
- Forklift Course
- Fire Extinguisher course
- First aid course.
Timeline
Sales Representative
Laminex NZ
01.2014 - Current
Self Employed (Part time)
Inscribe Design
01.2010 - 01.2014
Production Manager
Design Mobel NZ Ltd, Tauranga
07.1997 - 01.2014
Table Games Inspector
Sky City, Auckland
01.1995 - 01.1997
Self employed contractor
Alloy Yachts
01.1993 - 01.1995
Factory Manager
Avonite NZ Ltd
01.1993 - 01.1995
Senior Cabinetmaker
Furniture by De Monchey
01.1990 - 01.1993
Cabinet Maker - apprentice
Smith and Brown, Auckland
01.1987 - 01.1990
High School Diploma -
Rutherford College
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