Steven Powell
Whangarei,NTL
Summary
Dynamic professional with a proven track record at Brake And Transmission, excelling in customer relationship building and product knowledge expertise. Demonstrated adaptability and a goal-oriented mindset, significantly enhancing customer satisfaction and operational efficiency. Skilled in technical understanding and prioritizing tasks, consistently meeting sales targets and fostering positive customer feedback.
Overview
8
8
years of professional experience
Work History
Parts Counter Sales Person
Brake And Transmission
06.2012 - 02.2018
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
- Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Processed and reshelved return orders, checking for discrepancies, potential usage and issue.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
Livestock Handler
Toll United
05.2010 - 10.2011
- Reduced stress on livestock during transportation through the use of low-stress handling techniques.
- Enhanced animal safety by implementing proper handling techniques and following established protocols.
Education
Whangarei Boys' High School
Whangarei, NZSkills
- Customer Relationship Building
- Goal-oriented mindset
- Technical understanding
- Product Knowledge Expertise
- Time Management
- Prioritising
Timeline
Parts Counter Sales Person
Brake And Transmission
06.2012 - 02.2018
Livestock Handler
Toll United
05.2010 - 10.2011
Whangarei Boys' High School
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