Steven Serrao

Operations Manager

Manawatu - Palmerston North,Palmerston North

Summary

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

years of professional experience

Various

08.2010 - Current

Retained consistent client base by conducting market research to develop brand strategy.
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Maintained organized, presentable merchandise to drive continuous sales.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

Shreemati Natibai Damodar Women's University

Mumbai

04.2009

Various

08.2010 - Current

Shreemati Natibai Damodar Women's University