Steven Serrao
Operations Manager
Manawatu - Palmerston North,Palmerston North
Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Various
Mumbai
08.2010 - Current
- Retained consistent client base by conducting market research to develop brand strategy.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained organized, presentable merchandise to drive continuous sales.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Education
Bachelor of Arts - Engish Literature
Shreemati Natibai Damodar Women's University
Mumbai04.2009
Skills
- Promotional Campaigns
- Promote Products
- Customer Oversight
- Customer Relationship Management
- Market Research
Timeline
Sales Consultant
Various
08.2010 - Current
Bachelor of Arts - Engish Literature
Shreemati Natibai Damodar Women's University