Steven Yee
Hataitai
Summary
Resourceful administrative professional with strong experience in office management, customer service and database management. Demonstrates comprehensive knowledge of GDPR and relevant regulations to maintain accurate and compliant records. Creative problem-solver keeps office running smoothly.
Overview
37
37
years of professional experience
6006
6006
years of post-secondary education
Work History
Assistant Storeman
Kiwi Community Assistance
08.2025 - 04.2026
- Managed inventory to ensure accurate stock levels and availability.
- Organized warehouse layout for efficient storage and retrieval of items.
- Coordinated delivery schedules with local community partners for timely distributions.
Stay at home parent
Self employed
Tawa
11.2021 - 07.2025
- Following my wife's passing I took time to look after my young daughter
Painter
Self employed
Wellington
01.2016 - 07.2021
- Improved property aesthetics for increased customer satisfaction through expert application of decorative paint finishes.
- Achieved smooth finish by applying paint with roller and brush techniques.
- Ensured safety compliance by effectively using protective equipment during all stages of painting process.
- Used spray gun equipment for efficient coverage of large surfaces.
Contract business analyst
Trustee Executors
Wellington
02.2016 - 08.2016
- Streamlined business operations by analysing and implementing process improvements.
- Produced detailed reports to aid in key decision-making processes.
- Identified potential risks with thorough business impact analyses.
- Created tailored solutions by understanding and translating customer requirements into functional specifications.
Reporting analyst
Department of corrections
Wellington
10.2012 - 10.2015
- Enhanced business decision making by providing detailed analytics reports.
- Improved operational efficiency with comprehensive performance analysis.
- Conducted thorough data validation, ensuring reliable report generation.
- Supported executive decision-making process with detailed monthly reports.
Business analyst
Tower Investments
Wellington
06.2003 - 07.2012
- Streamlined business operations by analysing and implementing process improvements.
- Collaborated with IT team to design efficient software solutions, improving workflow significantly.
- Produced detailed reports to aid in key decision-making processes.
- Simplified complex data into understandable presentations, facilitating better communication amongst teams.
Sales and service representative
Tower Investments
Wellington
08.1999 - 06.2003
- Enhanced customer satisfaction by addressing and resolving queries promptly.
- Provided product knowledge for informed purchasing decisions.
- Achieved high customer retention with superior service skills.
Sales Officer
ANZ Banking Group (NZ) Limited
Wellington
05.1989 - 12.1994
- Increased sales volume by cultivating strong relationships with clients.
- Delivered exceptional customer service to maximise client satisfaction.
- Implemented effective sales presentations for increased product awareness.
- Streamlined sales processes to improve operational efficiency.
Education
Bachelor of Arts -
University of Otago
Dunedin, OtagoProcess Improvement course - Six sigma
Ernst & Young
WellingtonProject Management Course -
Priority Training Solutions, Inc.
WellingtonSkills
- Process and training documentation
- Problem solving
- Analytical/Interpretive skills
- Interpersonal skills
- Risk Management
- Training skills
- Attention to Detail
- Operations management
- Policy implementation
- Discretion and confidentiality
- Project management software experience
- Customer relationship management systems
- Microsoft office suite proficiency
References
Available upon requests
Timeline
Assistant Storeman
Kiwi Community Assistance
08.2025 - 04.2026
Stay at home parent
Self employed
11.2021 - 07.2025
Contract business analyst
Trustee Executors
02.2016 - 08.2016
Painter
Self employed
01.2016 - 07.2021
Reporting analyst
Department of corrections
10.2012 - 10.2015
Business analyst
Tower Investments
06.2003 - 07.2012
Sales and service representative
Tower Investments
08.1999 - 06.2003
Sales Officer
ANZ Banking Group (NZ) Limited
05.1989 - 12.1994
Bachelor of Arts -
University of Otago
Process Improvement course - Six sigma
Ernst & Young
Project Management Course -
Priority Training Solutions, Inc.