Stevie Manunui
Christchurch
Summary
I am a committed, reliable, and hardworking individual with a strong track record of achievement. As head girl, I developed leadership, communication, and teamwork skills while maintaining high academic performance, earning excellent endorsements and multiple awards. I take pride in being a kind and dependable person, always bringing a positive attitude to everything I do.
With extensive experience in customer service and management, I have had the opportunity to develop a wide range of hospitality skills, including barista work, bartending, and handling intense, fast-paced work envoiroments. I am dedicated to providing outstanding service, ensuring every customer leaves with a smile. I also value strong workplace relationships, fostering a supportive and collaborative team environment.
I am excited for new opportunities and look forward to finding my next work family. I guarantee reliability, professionalism, and a consistently positive approach in everything I do.
Overview
4
4
years of professional experience
Work History
Ice Cream Scooper
Kona Kones
07.2023 - Current
- Store Management – Managed daily operations, including opening and closing the shop, overseeing staff, and ensuring smooth service in a fast-paced environment.
- Employee Training – Trained new employees, ensuring they understood company standards and provided excellent customer service.
- Product Preparation – Prepared coffee, desserts, and ice cream, maintaining high quality and consistency in every order.
- Customer Engagement – Provided fun, friendly, and engaging customer service, creating a memorable experience and fostering positive relationships with customers.
- Store Cleanliness – Maintained a clean and organized store, adhering to health and safety standards to provide a welcoming environment for customers
Waitress and Bartending
Plateau Bar And Eatery
01.2022 - 02.2024
- Customer Service – Greeting and seating customers, taking orders, and ensuring everyone has a pleasant experience.
- Drink Preparation – Mixing cocktails, pouring drinks, and making sure orders are correct.
- Food Service – Delivering food to tables, ensuring timely service, and assisting with menu choices.
- Cleaning – Keeping the bar area, tables, and dining area clean and tidy.
- Payment Handling – Taking payments, processing transactions, and handling cash or card payments.
- Stocking & Inventory – Keeping track of bar and restaurant supplies (drinks, glassware, utensils).
- Training – Training new employees on customer service, product knowledge, and safety protocols.
Retail Worker
Collaboration
11.2022 - 04.2023
- Customer Engagement – Greeted customers, assisted in locating merchandise, and provided tailored suggestions to meet their needs.
- Merchandise Replenishment – Restocked sales floor items and organized shelves, racks, and bins to ensure an appealing and well-presented shopping environment.
- Communication – Effectively collaborated with team members and addressed customer inquiries or concerns with strong communication skills.
- POS System Operation – Utilized the POS system to process sales, handle returns, manage online orders, and activate gift cards with efficiency.
Waitress
Dine
05.2021 - 12.2022
- Coffee machine operating – Mastering how to use and maintain the espresso machine and grinders to create the perfect coffee.
- Customer service - Providing exceptional service by engaging with customers, taking orders efficiently, handling inquiries, and resolving issues promptly to ensure a pleasant and personalized experience.
Education
No Degree - Youth And Community Leadership & Politics
University of Canterbury
Christchurch, New Zealand, NZ10-2027
Skills
- Reliability & Punctuality – Always on time and ready to work
- Energy & Enthusiasm – Brings high energy to every shift
- POS System Expertise – Efficient with POS systems for orders and payments
- Beverage Preparation – Experience in a bar and on the coffee machine
- Great Customer Service – Exceeds customer expectations with excellent service
- Positive Attitude – Stays positive in high-pressure situations
- Kind & Welcoming – Makes customers and coworkers feel valued
- Leadership Skills – Developed strong interpersonal skills as head girl, excelling in working with people
Accomplishments
- Tauhara Collage Head Girl
- NCEA level 3, endorsed with excellence
- Fluent in Te Reo Maori
Timeline
Ice Cream Scooper
Kona Kones
07.2023 - Current
Retail Worker
Collaboration
11.2022 - 04.2023
Waitress and Bartending
Plateau Bar And Eatery
01.2022 - 02.2024
Waitress
Dine
05.2021 - 12.2022
No Degree - Youth And Community Leadership & Politics
University of Canterbury
Similar Profiles
Alyssa BalcamAlyssa Balcam
Ice Cream Scooper at KC's Kones and ConeysIce Cream Scooper at KC's Kones and Coneys
Isaac KimIsaac Kim
Food Runner at Kona Steakhouse and SeafoodFood Runner at Kona Steakhouse and Seafood
Jennylee RegoJennylee Rego
Housekeeper at Kona Tiki Hotel & Big Island RetreatHousekeeper at Kona Tiki Hotel & Big Island Retreat