Stevie-Marie Price
Tauranga,Gate Pa
Overview
8
8
years of professional experience
Work History
Specialist Property Assessor (Secondment- Current)
IAG Ltd
08.2023 - Current
- Investigated and reported on the causes of loss or damage to insured property.
- Assess liability, settlements, and recommended courses of action for clients.
- Review and prepare estimates of repair costs for validation or settlement purposes.
- Provided advice on policy wordings related to claims handling.
- Developed relationships with internal departments such as underwriting, finance, accounts and customer service teams.
- Maintain contact with clients and keep them updated with processes.
- Maintaining STI criteria.
- Working with our builder, Homehub, helping with building knowledge around policy response, accepting claims above their delegations, reporting, etc.
Property Consulting Support
IAG Ltd
03.2020 - 08.2023
- Make payments.
- Triage for weather events.
- Contents, settlements.
- Updating customers with the claims process.
- Supporting Mobile and Desktop assessors where they may have required - this includes calling customers to update them, doing IVs for recovery purposes, loss schedules, etc.
Claims Consultant & Insurance Sales AMI
IAG Ltd
01.2017 - 03.2020
- Loading claims, confirming events with clients.
- Assisting with big weather events.
- Setting up policies and underwriting.
- Explaining the policy and how coverage works, exclusions/inclusions to clients.
- Payments
- Face-to-face meetings with clients.
- Handling complaints/disputes.
- Writing declination letters.
Education
Diploma of General Insurance - Insurance
ANZIIF
Australia 02-2019
Bachelor of Science - Human Development
Waikato University
Bay Of Plenty06-2015
Diploma of Loss Adjusting - Loss Adjusting
ANZIIF
AustraliaSkills
- Customer Relations
- Emergency response, triage, and weather event (initial response)
- Use of multiple systems
- Reporting, validating, reviewing estimates
- Understanding policy wording and being able to discuss this with clients
- Time management
- Ability to adapt to any changes quickly
- Willingness to always assist colleagues
Affiliations
- Spending time with my family
- Snowboarding
- Cooking
- Camping and outdoor adventures
- Travel
Timeline
Specialist Property Assessor (Secondment- Current)
IAG Ltd
08.2023 - Current
Property Consulting Support
IAG Ltd
03.2020 - 08.2023
Claims Consultant & Insurance Sales AMI
IAG Ltd
01.2017 - 03.2020
Diploma of General Insurance - Insurance
ANZIIF
Bachelor of Science - Human Development
Waikato University
Diploma of Loss Adjusting - Loss Adjusting
ANZIIF
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