Overview
Work History
Education
Skills
Affiliations
Timeline
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Stevie-Marie Price

Tauranga,Gate Pa

Overview

8
8
years of professional experience

Work History

Specialist Property Assessor (Secondment- Current)

IAG Ltd
08.2023 - Current
  • Investigated and reported on the causes of loss or damage to insured property.
  • Assess liability, settlements, and recommended courses of action for clients.
  • Review and prepare estimates of repair costs for validation or settlement purposes.
  • Provided advice on policy wordings related to claims handling.
  • Developed relationships with internal departments such as underwriting, finance, accounts and customer service teams.
  • Maintain contact with clients and keep them updated with processes.
  • Maintaining STI criteria.
  • Working with our builder, Homehub, helping with building knowledge around policy response, accepting claims above their delegations, reporting, etc.

Property Consulting Support

IAG Ltd
03.2020 - 08.2023
  • Make payments.
  • Triage for weather events.
  • Contents, settlements.
  • Updating customers with the claims process.
  • Supporting Mobile and Desktop assessors where they may have required - this includes calling customers to update them, doing IVs for recovery purposes, loss schedules, etc.

Claims Consultant & Insurance Sales AMI

IAG Ltd
01.2017 - 03.2020
  • Loading claims, confirming events with clients.
  • Assisting with big weather events.
  • Setting up policies and underwriting.
  • Explaining the policy and how coverage works, exclusions/inclusions to clients.
  • Payments
  • Face-to-face meetings with clients.
  • Handling complaints/disputes.
  • Writing declination letters.

Education

Diploma of General Insurance - Insurance

ANZIIF
Australia
02-2019

Bachelor of Science - Human Development

Waikato University
Bay Of Plenty
06-2015

Diploma of Loss Adjusting - Loss Adjusting

ANZIIF
Australia

Skills

  • Customer Relations
  • Emergency response, triage, and weather event (initial response)
  • Use of multiple systems
  • Reporting, validating, reviewing estimates
  • Understanding policy wording and being able to discuss this with clients
  • Time management
  • Ability to adapt to any changes quickly
  • Willingness to always assist colleagues

Affiliations

  • Spending time with my family
  • Snowboarding
  • Cooking
  • Camping and outdoor adventures
  • Travel

Timeline

Specialist Property Assessor (Secondment- Current)

IAG Ltd
08.2023 - Current

Property Consulting Support

IAG Ltd
03.2020 - 08.2023

Claims Consultant & Insurance Sales AMI

IAG Ltd
01.2017 - 03.2020

Diploma of General Insurance - Insurance

ANZIIF

Bachelor of Science - Human Development

Waikato University

Diploma of Loss Adjusting - Loss Adjusting

ANZIIF

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Stevie-Marie Price