Dynamic Senior Immigration Officer at Immigration New Zealand with a proven track record in processing applications and conducting investigations. Known for exceptional integrity and teamwork, I effectively utilized case management systems to enhance operational efficiency, ensuring compliance and fostering positive relationships with applicants. Strong analytical thinking and communication skills drive my success in high-pressure environments.
Overview
23
23
years of professional experience
Work History
Senior Immigration Officer
Immigration New Zealand
01.2003 - Current
Learned immigration laws and regulations to effectively process applications.
Assisted in reviewing documentation for compliance with government standards.
Supported the intake process by organizing and verifying applicant information.
Engaged with applicants to address inquiries and provide guidance on procedures.
Utilized case management systems to track application statuses and updates.
Collaborated with team members to ensure timely processing of cases.
Exemplified teamwork by collaborating effectively with colleagues, sharing knowledge and expertise to improve overall performance within the organization.
Conducted investigations and interviews to pursue illegal immigrants with falsified information on applications for asylum, visas or citizenship.
Maintained high standards of professionalism and integrity while enforcing immigration laws and regulations.
Bar Manager
Waitemata Rugby Association
04.2004 - 09.2005
Streamlined ordering processes using point-of-sale systems for accuracy.
Oversaw compliance with health and safety regulations during daily operations.
Coordinated staff schedules to optimize coverage during peak hours.
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Improved customer service rankings by resolving issues quickly and accurately.
Collaborated with kitchen team for seamless integration of food and beverage offerings.
Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
Coordinated themed nights attracting different demographics expanding overall clientele.
Fostered positive work atmosphere, reducing staff turnover rates.