Stew Wood
Palmerston North,MWT
Summary
At Engineering and Plant Services, I spearheaded teams to surpass production targets and elevate quality standards, demonstrating exceptional technical problem-solving and safety management. Recognized for innovative solutions and mentoring, I enhanced team performance and safety, leveraging repair expertise and interpersonal skills to achieve notable customer satisfaction.
Overview
1
1
year of professional experience
Work History
Leading Hand
Engineering and Plant Services
, Palmerston North
07.2024 - Current
- Organised resources to meet production targets and ensured quality standards were met.
- Gave exceptional technical support and high-quality service to customers.
- Mentored employees on productivity strategies, problem resolution and specific repair strategies.
- Carried out training sessions for new staff members on operating machinery safely.
- Oversaw daily operations to ensure smooth workflow processes.
- Verified items correctly matched to sales check for packing and shipment.
- Adhered to company policies, industry regulations and safety guidelines.
- Communicated effectively with colleagues at all levels within the organisation.
- Ensured compliance with workplace health and safety regulations by conducting safety audits regularly.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Supervised staff to ensure efficient performance of tasks, providing guidance and support when needed.
- Identified opportunities for process improvement and implemented solutions accordingly.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Provided technical advice on machinery repairs and maintenance activities.
- Ensured all safety procedures were followed and maintained a safe working environment for staff.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Palmerston North Boys' High School
Palmerston North, NZ12-1980
Skills
- Innovation skills
- Safety management
- Team development
- Repair expertise
- Technical problem solving
- Maintenance
Affiliations
- Mountain Biking
- Keeping fit
- Photography
Timeline
Leading Hand
Engineering and Plant Services
07.2024 - Current
Palmerston North Boys' High School
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