Summary
Overview
Work History
Education
Skills
Timeline
Generic

Storm Paenga

Tawa,Wellington

Summary

Highly motivated individual with a strong passion for work and a drive to continuously expand knowledge and skills. Holds high personal and professional standards, always striving for the best results and setting a positive example. Thrives in both team and independent work, effectively managing workload. Exceptional planning and organizing abilities, effective communication skills, and an optimistic mindset are my greatest strengths. Utilizing critical thinking to develop strategic solutions or prevent problems in crisis situations while maintaining a calm demeanor. Embracing challenges and enjoying tackling pressure situations head-on.

Overview

5
5
years of professional experience

Work History

Shift Manager

McDonalds
Mana
09.2021 - Current
  • Safety Squad Member (Health and Safety)
  • Staff training and induction
  • Daily financial responsibility
  • Quality control and process improvement
  • Customer service and satisfaction
  • Staff shift rosters
  • Supervising staff
  • Staff performance management
  • Food Preparation
  • Stock control
  • Liaising with other Branches

Crew Trainer

McDonalds
Mana
09.2020 - 09.2021
  • Safety Squad Member (Health and Safety)
  • Staff training and induction
  • Quality control and process improvement
  • Customer service and satisfaction
  • Supervising staff
  • Food preparation
  • Hygiene maintenance

Crew

McDonalds
Mana
10.2019 - 09.2020
  • Safety Squad Member (Health and Safety)
  • Quality control and process improvement
  • Customer service and satisfaction
  • Food preparation
  • Hygiene maintenance

Education

Department Manager - Leadership

McDonald’s (DLM)

NCEA Level 4 - Food and Beverage Services

NZQF

NCEA Level 3 - Food and Beverage Services

NZQF

NCEA Level 2 -

NCEA Level 1 -

Level 3 Health and Well-being support -

NZMA
12.2022

First Aid Level 1 -

01.2020

Skills

  • Customer Service
  • Communication Skills
  • Relationship Management
  • Time management
  • Motivating and inspiring
  • Consistent Performer
  • Strong leadership
  • High energy
  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Staff motivation
  • Opening and closing procedures
  • Punctual and reliable
  • Handling customer complaints
  • Training and mentoring
  • Relationship building
  • Team development
  • Delegating work
  • Mentoring and coaching
  • Staff training and onboarding

Timeline

Shift Manager

McDonalds
09.2021 - Current

Crew Trainer

McDonalds
09.2020 - 09.2021

Crew

McDonalds
10.2019 - 09.2020

NCEA Level 4 - Food and Beverage Services

NZQF

NCEA Level 3 - Food and Beverage Services

NZQF

NCEA Level 2 -

NCEA Level 1 -

Level 3 Health and Well-being support -

NZMA

First Aid Level 1 -

Department Manager - Leadership

McDonald’s (DLM)
Storm Paenga