Storm Tuiva
Nelson,NSN
Summary
A passionate, creative and confident person. with extensive experience in the hospitality and retail industry. Always striving to maintain a high level excellent customer service in a natural and authentic manner. Thriving on building strong customer relations. Tenacious and loyal in nature yet driven when it comes to meeting targets. With a positive and friendly attitude. Open to undertaking further training to enhance my employment opportunities. I would love to be part of your team.
Overview
12
12
years of professional experience
Work History
Pizzaria, Barista and Housekeeper
Awaroa Lodge
01.2021 - 04.2024
- Opening and closing duties of pizzaria
- Cash handling, pizza preparation, bartending and customer service
- Making and serving coffees under a considerable amount of pressure
- Cleaning and maintaining rooms of the lodge to the highest possible standard.
Restaurant Waiter
Hopgoods
06.2022 - 09.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Barista and Foh
Courtyard Cafe
05.2021 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
FOH and Bartender
Harrys Hawker House
01.2018 - 01.2020
- Front of House in one of Nelsons busiest fine dining restaurants
- Waiting tables with the highest possible stand of service
- Serving alcohol beverages on trays at a high speed with precision
- Keeping the premises hygienic and clean
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
2IC and Retail sales
Photo One
01.2012 - 01.2018
- Opening & closing store
- Professional passport photographs
- Client consultations, Repairing photographs
- General cleaning and maintenance of premises.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items
Education
NCEA Level 2 -
Henderson High School
Auckland, New Zealand12.2012
Certificate in Retail Level 2 NZQF 2234 -
Z Energy
01.2015
Skills
- Friendly and outgoing
- Cash Handling
- Exceptional customer service
- Active listener
- Cleanliness
- Adaptive and creative
References
- Ginny Visser, Manager, Photo One, Richmond, Nelson 021 171 1266
- Lexie Munroe, Manager/Owner, Trailways Hotel, Nelson, 021 032 1061
- Julian Glass, Manager, Awaroa Lodge, Able Tasman, 021439276
- Kevin Hopgood, Hopgoods, Nelson, 021445047
Painting, Photography, Nature and Travel
My main passions are portraiture painting and portraiture photography first and foremost. As well as being outdoors in nature and exploring this beautiful earth in which we live.
Timeline
Restaurant Waiter
Hopgoods
06.2022 - 09.2022
Barista and Foh
Courtyard Cafe
05.2021 - 10.2021
Pizzaria, Barista and Housekeeper
Awaroa Lodge
01.2021 - 04.2024
FOH and Bartender
Harrys Hawker House
01.2018 - 01.2020
2IC and Retail sales
Photo One
01.2012 - 01.2018
NCEA Level 2 -
Henderson High School
Certificate in Retail Level 2 NZQF 2234 -
Z Energy
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