Summary
Work History
Education
Skills
Timeline
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Suaad Jama

Gore,STL

Summary

Committed to reliability and attention to detail for top-notch service quality. Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Work History

Barista

AKO Café
2024.09 - 2024.11
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Bartender

Manaaki
2024.06 - 2024.08
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Waiter

Manaaki
2024.06 - 2024.08
  • Delivered food and beverages to tables promptly, ensuring customer satisfaction.
  • Collaborated with team members to ensure smooth operation during busy shifts.
  • Handled customer complaints professionally and resolved issues to enhance guest experience.

Education

Hospitality

Otago Polytechnic
2024-11

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling

Timeline

Barista

AKO Café
2024.09 - 2024.11

Bartender

Manaaki
2024.06 - 2024.08

Waiter

Manaaki
2024.06 - 2024.08

Hospitality

Otago Polytechnic

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Suaad Jama