Subramanian Natarajan
Hillsborough,Auckland
Summary
Seasoned Technology Lead provides hands-on oversight for complete technical guidance. Expert IT assessment and consulting over more than 20 years toward cultivating deployments, maintaining security and efficiency and generating status reports. Dedicated leadership to determine technology effectiveness in exceeding internal and government expectations. Resourceful access to custom advisory and troubleshooting services to maintain nonstop operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Technical Team Lead
Cognizant NZ
Auckland
10.2018 - Current
- Responsible for the day-to-day management of 8 Senior Consultants managing about 500 Linux and 50 Solaris servers for Air New Zealand.
- Technical and non-technical escalation point for team and CXDM/ BDMs/Team Managers.
- Keep CXDMs/BDMs aware of product changes affecting the client.
- Ensure customer experience is maintained and provide feedback to the team member.
- Effectively manage and prioritize communication and follow through on all issues
- Led daily standup meetings with the team to review progress and goals.
- Recommended and executed Linux server hardware and software installation, configuration, patching, integration, upgrades and performance tuning of multiple environments
- Identified areas of improvement in existing systems and proposed solutions or alternatives.
- Ensured compliance with industry standards, regulations, policies, and procedures.
- Participated in design meetings to provide technical expertise when needed.
- Worked closely with other teams to ensure successful integration of products.
- Reviewed automation code/scripts written by the team and provided feedback.
- Linux & Unix Systems Maintenance and Operability
- Managed operations related to capacity management, performance monitoring and reporting.
- Evaluate and recommend new technologies as needed for projects.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Drive automation and knowledge base updates.
- Motivate and encourage the team to catch issues before they escalate.
- Identify the training needs and opportunities for the team.
- Conduct performance reviews and training plans with direct reports
- Set individual and team goals in line with company's vision, goals and KPIs shared by management.
- Maintained positive working relationship with fellow staff and management.
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
- Provided guidance and mentorship to new team members.
- Maintained high-performance positive team culture.
Systems Engineer (UNIX)
Systems Advisory Services Limited (SASIT)
Greenlane, Auckland
09.2013 - 10.2018
- Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
- Deployed patch updates to address identified vulnerabilities in the environment.
- Analyzed system logs to detect any irregularities that may indicate a problem with the system or its components.
- Upgraded existing hardware and software components when needed according to best practices.
- Installed and configured operating systems, application software and system management tools.
- Maintained and resolved issues with complex infrastructure through monitoring and troubleshooting.
- Planned and implemented system automation required for better efficiency.
- Managed backups of critical data stored on servers using disk-to-disk technology.
- Participated in disaster recovery drills to ensure that backup plans are effective in case of an emergency situation.
- Developed and maintained system documentation, including installation procedures, operational guidelines, and user manuals.
- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
- Provided guidance and training to new staff members on how to use different tools for managing IT infrastructure.
- Infrastructure Management for IaaS Clients
- IBM Power 7 & 8, VIOS servers, HMC
- VMware on x86 for Linux hosting
- NetApp cDOT Clusters and IBM V7000 for storage
- Annual patching for HMC, Power FSP, VIOS and AIX partitions
- Quarterly patching for Linux servers
- Storage administration
- Disk, volume, LUN and SAN zoning management
- Server Recovery Audits and Server Recovery Exercises
- Audit and recovery for a leading business continuity company in NZ
- AIX, Linux and Oracle server audit and recovery
- Developing technical recovery procedure for each server
- Red Hat Satellite Server implementation and configuration
- Patch life cycle configuration and management
- Red Hat Identity Management Server (IPA)
- Regular user management
- Implementing new Linux servers and services based on requirements
- Implementing new AIX partitions based on requirements
- Automation using Puppet and scripts
Senior Systems Engineer
Alif Technologies Sdn. Bhd.
Brunei Darussalam
02.2005 - 06.2013
- Project implementation Team Leader
- Managed cross functional teams during project implementation phase
- Technical consultancy, RFP process & PoC demonstration for Govt of Brunei Darussalam IT tenders
- Project implementation and maintenance
- Customer Support.
IT System Analyst / Engineer
Olvy Wintech Systems & Services
Brunei Darussalam
08.2001 - 01.2005
- Analyze and design system requirements
- Implementation of projects
- Maintaining implemented projects.
Education
Bachelor of Science - Information Technology
Alagappa University
Tamil Nadu, IndiaSkills
- Relationship Management: Will foster rapport, build trust and create confidence at any level with clients, users and technical staff alike - has a patient and accessible approach
- Enterprise Wide Implementation: Ensures proper implementation of agreed services is provided to the client Ability to execute the services confidently
- Client & Stakeholder Management: Used to day to day management with clients
- Server Auditing & Recovery: Conduct server recovery audit of UNIX/Linux server and build technical recovery procedure for effective server recoveries
- Red Hat Linux, Red Hat Satellite Server, Red Hat IdM, Apache Server, Sendmail, Samba Server, DNS Server, Linux Cluster, Insights, Tenable, Docker, Ansible, Ansible AWX Server, Git
- Nagios, Prometheus, Grafana
- IBM Power, IBM HMC, AIX, VIOS
- IBM V7000, NetApp, Brocade SAN Switches, CommVault Backup Server, VMWare, Spectrum Protect
- Developing Technical Knowledge: AWS, Kubernetes, OpenShift, Hashicorp Vault & Terraform, Elixir, Phoenix, Phoenix LiveView, Tailwind CSS, Neo4j, Ruby, Python, Go
- Technical Support
- Work Planning and Prioritization
- Leadership
- People Management
- Complex Problem-Solving
- Analytical Thinking
- Performance Optimization
- Documentation And Reporting
- Team motivation
- Teamwork and Collaboration
- Software Development
- API Development
- Technical architecture
- Continuous integration
- Continuous deployment
Affiliations
- Reading, Gliding, Snow boarding, Badminton, Hiking and Gym
Languages
Tamil
Native/ Bilingual
English
Full Professional
Certification
- Red Hat Certified System Administrator - RHEL9
- IBM Certified Specialist - Midrange Storage Technical Support V5
- IBM Certified System Administrator - AIX 7.1 V1
- Tivoli Storage Manager 6.3 Administrator
- Cisco Certified Network Associate (CCNA)
- Red Hat Certified Engineer (RHCE) – RHEL 5.0
- VMware Certified Engineer – VCP5-DCV 5.x
References
References available upon request.
Timeline
Technical Team Lead
Cognizant NZ
10.2018 - Current
Systems Engineer (UNIX)
Systems Advisory Services Limited (SASIT)
09.2013 - 10.2018
Senior Systems Engineer
Alif Technologies Sdn. Bhd.
02.2005 - 06.2013
IT System Analyst / Engineer
Olvy Wintech Systems & Services
08.2001 - 01.2005
Bachelor of Science - Information Technology
Alagappa University
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