Sudesh Hetti
Upper Hutt
Summary
A passionate and committed individual with knowledge, skills and attitudes related to areas of tourism and hospitality management, business management, administration and team management. Currently, engaged in self employment and seeking for an ideal career opportunity to attain career progress while making a real impact in people's lives and the society
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
Village Accommodation
03.2020 - 06.2022
- Manage and supervise the housekeeping team to achieve assigned daily work tasks while ensuring smooth departmental operation
- Train and induct staff while coordination and communication with the top management
- Making judgemental decisions, great attention to detail while administrating operations related to procurement, ordering, stock management and maintenance.
Cleaning Supervisor
Pioneer Facility Service
10.2019 - 01.2023
- Inspect the work sites accordingly with great attention to detail while communication with the cleaning staff, management and the customers to maintain the work quality, staff management, task achievement and the satisfaction levels.
Housekeeping Team Leader
Mercure Hotels
05.2018 - 02.2020
- Ensure the expected productivity standards of room attendants and attend to the guests needs while ensuring effective supervision, communication and task allocation.
Administration Executive
Blue Mountain Properties (PVT) Ltd
02.2016 - 09.2017
Management Trainee
Sisila Lanka (Pvt) Ltd, TeeJay Lanka Catering Unit, Biyagama Free Trade Zone
12.2014 - 12.2015
Education
Bachelor of Business Science - Tourism and Hospitality Management
Rajarata University of Sri Lanka
Mihintale, Sri LankaCertificate in Food and Beverage Service -
Swiss Lanka Hotel School
Colombo, Sri LankaSkills
- Team work
- Communication skills
- Strategic planning
- Leadership
- Attention to detail
- Critical thinking and problem solving
- Multitasking
- Flexibility
- Integrity and enthusiasm
- Positive personality with impressive fitness level
- Client Relations
- Task Assignment
- Guest Relations
References
- Sebastian Capiccelli, Manager, Village Accommodation Group, 0212249877, sebastian@villagegroup.co.nz
- Ramal Wickramasinghe, NZ Operations Manager, Pioneer Facility Services, 0211450440, ramal@pioneerfs.co.nz
Timeline
Housekeeping Supervisor
Village Accommodation
03.2020 - 06.2022
Cleaning Supervisor
Pioneer Facility Service
10.2019 - 01.2023
Housekeeping Team Leader
Mercure Hotels
05.2018 - 02.2020
Administration Executive
Blue Mountain Properties (PVT) Ltd
02.2016 - 09.2017
Management Trainee
Sisila Lanka (Pvt) Ltd, TeeJay Lanka Catering Unit, Biyagama Free Trade Zone
12.2014 - 12.2015
Bachelor of Business Science - Tourism and Hospitality Management
Rajarata University of Sri Lanka
Certificate in Food and Beverage Service -
Swiss Lanka Hotel School
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