Sudhir Bhola
Auckland
Summary
Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work. Trained in Warehousing and Deliveries, use with knowledge of data verification techniques and salesmanship strategies. Skilled at maintaining long-term relationships with clients and increasing profits. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a job position which help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp & Baggage Services
Air New Zealand
06.2023 - Current
Contract and Temp Jobs
04.2023 - 05.2023
Warehouse DC
Ecostore NZ
11.2022 - 03.2023
Warehouse and Distribution Manager
P B Trades Limited
09.2021 - 11.2022
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements. - Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability. - Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. - Enhanced slot control of freight in warehouse by optimizing organization efforts. - Controlled inventory transactions to reconcile ordering processes with demand forecasts. - Organized financial reporting, scheduling and inventory systems to enhance productivity. - Implemented strategic plans as well as contributed to evaluation and analysis of business objectives. - Streamlined processes to enhance operational productivity and overall traceability. - Sourced suppliers and negotiated advantageous rates on track with company's budget and goals. - Supported consistent order fulfillment accuracy by inspecting products to verify correct price and display alignment. - Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications. - Improved distribution efficiency with design, development and testing of embedded software applications. - Divided and categorized cargo received and redirected shipments in response to customer requests. - Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products. - Increased client retention by providing superior customer service. - Performed freight processing functions, Hold current Fork Lift license. - Documented safety action plans. - Implemented new systems, resolved performance issues and expanded processes to meet diverse needs. - Performed import container check at time of opening container at transitional facility. - Preformed Deliveries in class 1 van, Hold current full Nz Driving License.
Warehouse Manager
P B Traders Limited
07.2020 - 08.2021
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes. - Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements achieving increased sales by 35%. - Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability. - Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. - Enhanced slot control of freight in warehouse by optimizing organization efforts. - Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols. - Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns. - Handled day-to-day shipping and receiving overseeing Orders. - Organized records of vehicles, schedules and completed orders. - Reduced worker accidents by implementing improved safety standards and monitoring procedures. - Negotiated contracts with outside providers and rates for facility leases to minimize costs to company. - Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. - Cleaned and maintained warehouse in compliance with OSHA safety standards. - Directed system updates to boost productivity and control recordkeeping errors.
Warehouse Manager
Idiya Furniture Limited NZ Pokeno warehouse
02.2018 - 06.2020
- Accomplished multiple tasks within established timeframes. - Maximized performance by monitoring daily activities and mentoring team members. - Delivered feedback to decision-makers regarding employee performance and training needs. - Approved regular payroll submissions for employees. - Applied customer feedback to develop process improvements and support long-term business needs. - Improved operational planning and business frameworks to enhance resource utilization and reduce waste. - Assessed supplier quality to maintain tight cost controls and maximize business operational performance. - Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs. - Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. - Answered customer telephone calls promptly to avoid on-hold wait times. - Responded to customer requests for products, services and company information. - Recommended products to customers, thoroughly explaining details. - Collected customer feedback and made process changes to exceed customer satisfaction goals. - Developed community reputation through commitment to customer satisfaction and strong client relationships. - Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. - Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. - Delivered prompt service to prioritize customer needs. - Met customer call guidelines for service levels, handle time and productivity. - Educated customers about billing, payment processing and support policies and procedures.
Education
Certification: Bio-Security -
Ministry of Primary Industries, New Zealand
Auckland, AUK02.2022
Bachelor Of commerce -
Satyawati College, Delhi University
07.1996
Skills
- Order picking and processing
- Customer Service
- Routing orders
- Preparing work orders
- Loss and Damage Claim Processing
- Damaged product processing
- Responding to Difficult Customers
- Building Customer Trust and Loyalty
- Issue and Complaint Resolution
- Upbeat and Positive Personality
- Multitasking and Prioritization
- Data Entry and Maintenance
- Verbal and Written Communication
- Calm and Professional Under Pressure
- Inventory Management
- Billing Adjustments and Refunds
- Team-Oriented and Cooperative
- Administrative and Office Support
- Excellent Attention to Detail
Accomplishments
MPI airside drive permit
Certification
- Licensed Accredited Person from MPI Container Check
- Licensed Transitional Facility Operator
- Fork lift license
- NZ Clean Full driving License, Class 1
Hobbies and Interests
- MUSIC
- DRIVING
Additional Information
Great learner and multitasker
Languages
Hindi
Elementary
Timeline
Ramp & Baggage Services
Air New Zealand
06.2023 - Current
Contract and Temp Jobs
04.2023 - 05.2023
Warehouse DC
Ecostore NZ
11.2022 - 03.2023
Warehouse and Distribution Manager
P B Trades Limited
09.2021 - 11.2022
Warehouse Manager
P B Traders Limited
07.2020 - 08.2021
Warehouse Manager
Idiya Furniture Limited NZ Pokeno warehouse
02.2018 - 06.2020
Certification: Bio-Security -
Ministry of Primary Industries, New Zealand
Bachelor Of commerce -
Satyawati College, Delhi University