Sue Moerland
Red Beach,AUK
Summary
I have approximately 20 years experience in sales and retail including 10 years in Pharmacy Retail Managerial positions.
Results-driven Territory Sales Representative known for exceptional productivity and efficiency in task completion. Possess specialized skills in customer relationship management, strategic sales planning, and market analysis. Excel at communication, negotiation, and time management, ensuring seamless operations and strong client partnerships.
Overview
10
10
years of professional experience
Work History
Territory Manager - Sales and Service
Knight Industries
Auckland/Northland
03.2020 - Current
- Identified areas of improvement for increasing efficiency of operations within the region.
- Met or exceeded established targets for revenue growth month over month.
- Prepared detailed reports analyzing regional market conditions and progress toward goals.
- Established relationships with key customers, vendors, and distributors in the area.
- Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
- Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
- Planned travel schedule for visiting stores within assigned territory on a regular basis.
- Created presentations for potential customers highlighting products' features and benefits.
- Developed and implemented strategies to increase sales in assigned territory.
- Resolved customer complaints promptly and professionally.
Territory Sales Representative
Antics Marketing
Auckland, Hamilton, Bay Of Plenty, Central Plateau
02.2014 - 12.2019
- Delivered presentations at client meetings, showcasing company offerings in a professional manner.
- Developed relationships with key decision makers at target accounts.
- Maintained accurate records of all sales activities within the assigned territory.
- Identified new business opportunities by analyzing market trends and competitor activities.
- Developed and implemented sales strategies to increase territory revenue.
- Attended industry conferences and trade shows to stay up-to-date on market trends.
- Identified potential customers, evaluated their needs and created customized solutions.
- Promoted brand awareness through effective communication of product features and benefits.
- Resolved customer complaints in a timely manner, ensuring customer satisfaction.
- Provided training to existing customers on product usage, implementation and upgrades.
- Identified potential customers and developed relationships with key decision makers.
Education
Diploma - Pharmacy Retail Management, Pharmacy Brands
Skills
- Relationship Building
- Product Demonstrations
- Opportunities Identification
- Customer Relationship Management
- Order Management
- Issue Resolution
- Vendor Management
- Time Management
- Strategic Planning
- Territory Management
References
Antics Marketing David Williams 09 4155548
Milford Amcal Phy Darien Tait 09 4785234
Timeline
Territory Manager - Sales and Service - Knight Industries
03.2020 - Current
Territory Sales Representative - Antics Marketing
02.2014 - 12.2019
- Diploma, Pharmacy Retail Management, Pharmacy Brands
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