Sugumar Raja

• Implemented integrations using Pub/Sub and REST APIs to enable real-time and batch data exchange between systems.
• Designed, built, and supported the ServiceMax Go mobile app flows for efficient field operations.
• Conducted a comprehensive technical review of the legacy Salesforce org, identifying technical debt, performance bottlenecks, and scalability issues.
• Introduced new frameworks, tools, and technologies to improve Salesforce solution quality, and team efficiency.
• Coached and mentored junior and mid-level developers to uplift team capability.
• Ensured timely delivery of high-quality features, aligned with business objectives.
• Provided ongoing support and troubleshooting for Salesforce applications to minimize downtime and business impact.
• Collaborated with third-party vendors and support partners for issue resolution.
• Maintained detailed documentation of applications, changes, and business processes for audit and future reference.
• Led technical design and implementation using Apex enterprise patterns and best practices.
• Developed reusable, configurable components to support a scalable architecture.
• Designed and developed inbound and outbound REST APIs for seamless system integration and data exchange.
• Conducted code reviews using Bitbucket and mentored developers on code quality and standards.
• Participated in solution design and project estimation for cross-functional Salesforce initiatives.
• Worked closely with vendors and cross-team stakeholders to resolve blockers and align deliverables.
• Managed production deployments and oversaw change management processes.
• Provided on-call production support as part of the rostered team.

EditDeletemove

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