Suhaib Ibrahim Parappallath

Experienced IT professional with a strong background in IT support, helpdesk analysis and support, Microsoft 365, Active Directory, user management, cloud concept, and stakeholder engagement. Skilled in installation, configuration, and troubleshooting. Ready to leverage skills, abilities, and insights to contribute to the long-term goals of an organization. Proven track record of successfully installing and maintaining hardware, software, and networking updates. Excel at training and overseeing dedicated tech teams to provide top-notch maintenance, troubleshooting, and IT support. Drafted organizational policies that define standards for technology oversight and use.

• Superior analytical and problem-solving skills
• Excellent organization and time management skills
• Ability to work in Team or individually
• Dedicated to continuous learning and development
• Innovative and resourceful

• Course completion certificate in CCNA
• Mobile Technology
• Microsoft Office 365
• Windows Servers 2012 / 2016
• Linux OS / Windows OS / Mac OS
• MPLS Network & VRF Technology

• Jino Francis, Supervisor, Clemence Drilling, +64226949332, jino@clemdrill.co.nz
• Shafeeque, Manager, Skymark Manjeri, shafeeqskymark@gmail.com