Suja Varghese
Auckland,AUK
Summary
Highly motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills. Committed in meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges, adaptable to last-minute changes.
Thrives under pressure and consistently strives to earn high marks for work quality. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Acting Care Home Manager CHT Hillcrest
CHT Health care Trust
Mangere , Auckland
07.2024 - Current
- Lead the care home in accordance with CHT values and implemented plans to achieve goals and objectives, making sure the policies and procedures laid out by CHT are followed by employees.
- Monitored and implemented quality improvement program to improve performance and maintain high standards of care.
- Identified staffing needs, recruited well-qualified candidates to fill vacancies, trained staff members, monitored performance, and conducted performance reviews in accordance with CHT policy.
- Managed budgeting processes by using resources effectively for the care home operations, used resources effectively within budget, and achieved financial targets.
- Conducted care home quality programme to evaluate the effectiveness of care provided by staff, evaluated the compliance with health and disability standards, legislation, and CHT policy.
- Managing Health and safety on the site to ensure that no -one is put at risk from unsafe environment or unsafe practices. Monitoring customer satisfaction surveys and took corrective action when necessary.
- Responded promptly to inquiries from families regarding their loved ones' status or care plan.
- Oversaw daily operational activities such as responding to vacancy inquiries, dietary services, housekeeping, maintenance, and social services.
- Participated in meetings with stakeholders, such as a pharmacy representative, a compass lead, and representatives from other healthcare organizations. Facilitated in-house meeting with resident, family, staff, and Compass team.
- Ensured timely submission of reports every month, as requested by the Area Manager, and newsletter in accordance with CHT guidelines and requirements.
- Fostered strong relationships between staff members through training sessions or team building exercises.
- Reviewed incident reports involving resident, family, and whanau regularly for accuracy and completeness before submitting them for further investigation to the Area Manager.Maintained strict adherence to governing requirements for submitted documents.
- Create and manage a culture of continuous improvement and customer service with the aim to reduce complexity, duplication, and waste, and focus resources on care home residents.
- Maintain competencies of Clinical Coordinator, Registered Nurse, and Activity Coordinator by reviewing their performance.
- Contribute to the overall management of CHT by participating in the planning and review process in projects assigned and directed by the Area Manager and Chief Executive.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Clinical Coordinator CHT Carnarvon
CHT Healthcare Trust
Henderson, Auckland
08.2019 - 07.2024
- Developed and implemented clinical protocols, policies, and procedures.
- Conducted patient assessments to evaluate needs and develop individualized plans of care.
- Collaborated with interdisciplinary teams to ensure effective delivery of services.
- Coordinated patient referrals to appropriate medical facilities and practitioners.
- Maintained detailed records of patient progress and outcomes.
- Oversaw the development and implementation of educational programs for patients, families, and staff members.
- Provided direct supervision to clinical staff members in accordance with regulatory standards.
- Monitored quality assurance activities related to clinical operations.
- Ensured compliance with all applicable laws, regulations, policies, and procedures governing healthcare service delivery.
- Assessed staffing needs on an ongoing basis to ensure adequate coverage of clinical services.
- Performed regular audits of medical and resident records for accuracy and completeness.
- Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
- Provided guidance and support to team members regarding clinical best practices.
- Identified areas requiring improvement or modification based on changes in Organization standards or trends.
- Organized continuing education opportunities for staff members related to their respective roles.
- Partnered with facility manager to raise standards of practice by monitoring, analyzing, and correcting staff performance.
- Supervised Registered nurse and Care staff, provided training and performance evaluations to enhance team efficiency.
Registered Nurse
Te whatu Ora
Henderson, Auckland
06.2007 - 07.2019
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Actively participated in professional organizations related to nursing practice.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Registered Nurse
Gracedale Rest home and Hospital
Mt Roskill, Auckland
02.2005 - 05.2007
- Administered medications and treatments according to physician orders.
- Documented patient progress notes accurately and efficiently in the resident medical record system.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Education
Post Graduate Diploma in Advanced Nursing -
Auckland University
Auckland, NZ07-2015
Skills
- Task Prioritization
- Relationship Building
- Friendly, Positive Attitude
- Training & Development
- Organizational Skills
- Computer Skills
- Team building
- Critical Thinking
- Analytical Thinking
- Active Listening
- Social Perceptiveness
- Public Speaking
Languages
English
Professional
Hindi
Professional
Malayalam
Professional
Certification
NCNZ Reg: 158440
Expiry : Nov 2025
Affiliations
- Gardening
Timeline
Acting Care Home Manager CHT Hillcrest
CHT Health care Trust
07.2024 - Current
Clinical Coordinator CHT Carnarvon
CHT Healthcare Trust
08.2019 - 07.2024
Registered Nurse
Te whatu Ora
06.2007 - 07.2019
Registered Nurse
Gracedale Rest home and Hospital
02.2005 - 05.2007
Post Graduate Diploma in Advanced Nursing -
Auckland University
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