Sukhjinder SINGH
Auckland,New Zealand
Summary
Dedicated and versatile professional with over seven years of experience as a New Zealand Police Officer, skilled in investigations, prosecutions, and effective risk management in high-stakes environments. Known for my strong communication and team collaboration abilities, I am adept at applying legislation with precision and integrity to safeguard vulnerable individuals and ensure community safety. My extensive background in customer service, including roles as a store manager and shop assistant, has honed my customer-focused approach, adaptability, and problem-solving skills. I am now eager to leverage my expertise and commitment to public service in a role where I can continue making a positive impact.
Overview
13
13
years of professional experience
1
1
Certification
Work History
POLICE OFFICER
New Zealand Police
Auckland, New Zealand
07.2017 - Current
- Patrolled assigned areas to detect and prevent criminal activity
- Organized crime scene investigation, collected evidence, and interviewed witnesses
- Assisted with the enforcement of all applicable laws, ordinances, and regulations
- Responded to emergency calls for service and provided assistance as needed
- Prepared detailed reports on incidents and arrests made
- Maintained order during civil disturbances or protests
- Investigated suspicious persons or activities to determine if criminal activity was present
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies
- Observed court proceedings related to cases involving police work
- Advised citizens on safety precautions and preventive measures against crime
- Arrested suspects following established procedures while exercising caution and good judgment
- Developed positive relationships with members of the community through outreach programs
- Educated youth groups about the dangers of drug abuse and gang violence
- Provided testimony in court when necessary concerning investigations conducted
- Counseled victims of domestic violence regarding available resources and legal options
- Performed searches for missing persons using a variety of investigative methods
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events
- Diffused active disturbances with de-escalation techniques, compassion and combat skills
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations
- Interviewed witnesses and victims to determine critical details relevant to each case
- Issued traffic tickets and wrote incident reports according to commissioner specifications
- Wrote detailed arrest and accident reports
Liquor Assistant
New World Supermarket
Freemans Bay, Auckland
02.2016 - 02.2017
- Received and processed customer orders for liquor products.
- Assisted customers in selecting the best beverages to meet their needs.
- Inspected returned items for damage or tampering prior to restocking them on shelves.
- Responded promptly and courteously to customer inquiries regarding liquor products.
- Provided excellent customer service by answering questions about product features and benefits.
- Communicated regularly with other staff members about inventory levels, pricing changes, and promotions.
- Conducted regular inventory checks in order to maintain accurate records of stock levels.
- Completed required paperwork in a timely manner for ordering new merchandise.
- Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
STORE MANAGER
Thirsty Liquor
Auckland CBD, Auckland
01.2012 - 01.2016
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
National Diploma in Police Practice -
Royal New Zealand Police College
Porirua, NZ06.2017
National Diploma - Business Management
Cornell Institute of Business And Technology
Auckland, NZ11.2011
Skills
- Defense Tactics Expertise
- Criminal Investigations
- Emergency Planning
- Legal Compliance
- Criminal Law
- Emergency Response
- Search and Seizure Laws Familiarity
- Law Enforcement
- Background Investigations
- CPR/First Aid Certified
- De-Escalation Techniques
- Domestic Violence Prevention
- Conflict De-Escalation
- Search and Seizure Warrants
- Arrest Techniques
- Defensive Driving Training
- Crime Prevention
- Report Writing
- Patrol
- Risk Management
- Loss Prevention
- Budget Administration
- Customer Service Management
- Team leadership and coaching
- Sales professional
- Customer Service
- Staff Management
- Inventory Control
- Friendly and Positive
- Performance Reviews
- POS Systems
- Returns and exchanges
- Safety Procedures
- Product Knowledge
- Building rapport
Affiliations
- Fitness & Health – Regularly engage in physical activities such as running, yoga, and strength training to maintain health and well-being.
- Reading & Self-Development – Enjoy reading a variety of books and articles on topics such as personal development, leadership, and current events to stay informed and grow intellectually.
- Cooking & Meal Preparation – Passionate about cooking and experimenting with new recipes, focusing on healthy and balanced meals for family and friends.
- Travel & Cultural Exploration – Love exploring new places, learning about different cultures, and gaining new perspectives by traveling both locally and internationally.
- Gardening & Home Improvement – Take part in home gardening, growing plants and vegetables, and working on DIY home improvement projects.
- Technology Enthusiast – Stay updated on new technologies and gadgets, exploring innovations and using technology to streamline daily tasks and improve productivity.
Accomplishments
- Professionalism and Respect Awards – Recognized by the New Zealand Police for outstanding service in demonstrating professionalism and respect in the line of duty. Awarded badges for consistently upholding the highest standards of conduct while engaging with the public and colleagues.
Certification
- First Aid Certification
- Emergency First Responder Certification
- Defensive Driving Certification
- Firearms Certification
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
References
References available upon request.
Timeline
POLICE OFFICER
New Zealand Police
07.2017 - Current
Liquor Assistant
New World Supermarket
02.2016 - 02.2017
STORE MANAGER
Thirsty Liquor
01.2012 - 01.2016
National Diploma in Police Practice -
Royal New Zealand Police College
National Diploma - Business Management
Cornell Institute of Business And Technology
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