Sukhmanjit Kour

• Kept work areas clean, organized, and safe to promote efficiency and team safety.

• Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
• Trained employees in essential job functions.
• Mentored and supported junior staff members to apply best practices and follow procedures.
• Supervised and coordinated team to provide guidance and support and maximize performance.

Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.

• Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
• Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
• Supervised multi-cultural team of members, enforcing compliance with operational policies and procedures.

• Streamlined workflow for faster checkouts and reduced waiting time for customers.
• Implemented effective training programs for new staff members, resulting in increased productivity and improved service quality.
• Supported production line, reporting need for additional staff and resources.
• Assisted in implementing loss prevention measures by monitoring high-risk areas and reporting suspicious activities to management.